Dunkin'

4.1
724 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1905 N 5th Street, Reading, PA
19605, United States

Hours

Reviews

4.1
724 reviews
5 stars
413
4 stars
149
3 stars
68
2 stars
36
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor service.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting clean facilities while others report dirty tables and overflowing trash.

Order Accuracy

There are frequent complaints about incorrect orders and lack of attention to customer requests, leading to dissatisfaction.

Food Quality

While many customers enjoy the food and drinks, there are reports of stale donuts and poorly prepared items.

Atmosphere

The atmosphere is generally described as welcoming, but some customers have noted issues with crowding and long wait times.
  • UR
    Unique Ruiz
    Nov 15, 2025
    1.0
    I ordered a 10 count of munchkin yesterday, got to work and was eating like nothing was wrong until I bit this one and almost lost a tooth, it was not freezer just rock hard. I couldn’t do anything till I was done with work because I work in a school, so I get off my shift and go back to where I got this munchkin and the staff was like there’s nothing we can do because we don’t have a manager on duty so come back tomorrow and we have nothing to do with the munchkin because they come from New Jersey. You should always be checking the quality of the food your giving out, no matter where you get it from and I shouldn’t have to wait to talk to a manager or be told to come back a another day due to carelessness, imagine I was giving those out to my students. Also have a video showing how hard it is.
  • LK
    Lyudmyla Khvalko
    Nov 14, 2025
    5.0
    My love.
  • JO
    Jessica Oshea
    Oct 19, 2025
    5.0
    I have a Dunkin about 4 blocks from my house and they charge 3.99 delivery but never have something I want! I prefer this one that’s further they are always on point!
  • JN
    jay nev
    Aug 15, 2025
    5.0
    very clean bathroom, good was quick. matcha was a little too foamy but otherwise very yummy.
  • MM
    Melissa
    Jul 19, 2025
    2.0
    Operating hours say until 9 pm Sunday arrived 8:40 pm and doors are locked while employee are inside . Talk about service . On the clock during operating hours collect a wage and not attending customers

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Reading, PA?

This Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' in Reading, PA offers both curbside pickup and delivery services.