Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and incorrect orders.
Product Quality
There were numerous complaints about the quality of food and drinks, including stale donuts and cold coffee.
Cleanliness
While some reviews praised the cleanliness of the location, others noted dirty tables and overflowing trash cans.
Customer Experience
Mixed experiences with staff friendliness; some customers felt welcomed while others encountered unprofessional behavior.
JR
JULIO ROMERO
Feb 10, 2026
3.0
Not very well good listener I asked for a medium hot Carmel latte and when they handed to me it was a latte made you you made a mistake and don’t consider to remaking my drink beside just adding the caramel and handed it back that way still give my profit to the women making the drinks it ain’t her fault it’s the attendant taking the order so unsatisfactory.
IL
I'm Do For LGlover
Feb 7, 2026
1.0
Unfortunately there is no option for zero Stars the atmosphere in this location is sad and somber and depressing the staff doesn't smile speak greet you. Every time I come here with my daughter I'm constantly asking where is the manager there is never a manager present and it's always understaffed with long lines. And to top it off, after waiting long the food was cold. I will not be revisiting this location again. I do hope the higher-ups that read this take this seriously because either the staff needs to be retrained on customer service and hospitality or acquire a new staff in its entirety.
ME
Mercedes Elder
Jan 15, 2026
1.0
I ordered a hot medium macchiato through the drive-thru, the milk tasted like is going bad, it tastes bitter not only that the drink was even cold, I went inside the later from the window call somebody Else to help me out I think it was the person in charge of the business I explained what happened but she had bad attitude like she couldn't believe me because she said she recently opened a new gallon of milk, she agreed to make a new one she started making it on the machine and went ahead and take your other customers while my coffee was sitting for a few minutes getting once again cold I asked her to please finish my coffee and she answer and better again she needed to handle the customers first I was there first and she started my coffee first and she didn't do it not only has a bad service but a bad product coffee was horrible once again cold, I'll buy my coffee for so many years in this place and with all the management was very good coffee was great service was great but this time he sucks I don't recommend anybody to go there, hot coffee is meant to be to be drink hot no cold that you have a better service and take care of customers and give their coffee as soon as they make it no sit in there to get cold, the milk was sitting on the counter instead of being in the refrigerated maybe that's why it gets bad
UR
Unique Ruiz
Nov 15, 2025
1.0
I ordered a 10 count of munchkin yesterday, got to work and was eating like nothing was wrong until I bit this one and almost lost a tooth, it was not freezer just rock hard. I couldn’t do anything till I was done with work because I work in a school, so I get off my shift and go back to where I got this munchkin and the staff was like there’s nothing we can do because we don’t have a manager on duty so come back tomorrow and we have nothing to do with the munchkin because they come from New Jersey. You should always be checking the quality of the food your giving out, no matter where you get it from and I shouldn’t have to wait to talk to a manager or be told to come back a another day due to carelessness, imagine I was giving those out to my students.
Also have a video showing how hard it is.
What are the operating hours for this Dunkin' location in Reading, PA?
This Dunkin' is open daily from 4:00 AM to 9:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, Dunkin' in Reading, PA offers both curbside pickup and delivery services.
What types of meals does Dunkin' serve at this location?
They serve breakfast, lunch, and brunch every day.
Are there any special holiday drinks available at this Dunkin'?
Yes, during the holiday season, they feature drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order Dunkin' products ahead using a mobile app?
Absolutely! You can order ahead with the Dunkin' mobile app for a fast grab and go experience.
What payment methods are accepted at this Dunkin' location?
This Dunkin' accepts both debit and credit cards as payment methods.
Is this Dunkin' location family-friendly and does it welcome children?
Yes, Dunkin' in Reading, PA welcomes families and children.
Is there free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is provided for customers at this location.
Which nearby eateries can I visit before or after my coffee at Dunkin'?
Nearby, you can visit popular pizza places such as Nino's Pizza & Restaurant and Ninos Pizza and Italian Restaurant for a delicious meal before or after your coffee.
Are there automotive services near Dunkin' in Reading, PA?
Yes, several automotive service centers like Reading Auto Center, Touba Collision Center and Auto Repair, and Reading Auto Service are close by for any car repair and maintenance needs.
What nearby locations are good for recreational activities around Dunkin'?
You can visit George Field, a baseball field and sports venue nearby, for recreational activities before or after enjoying a snack at Dunkin'.
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