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Dunkin'

3.4
(539 reviews)

Business Details

800 Lancaster Ave, Reading, PA
19607, United States
(610) 775-0415
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 Lancaster Ave, Reading, PA
19607, United States

Hours

Reviews

3.4
539 reviews
5 stars
217
4 stars
78
3 stars
67
2 stars
36
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mention unsatisfactory food quality, including stale donuts and poorly prepared items.

Cleanliness and Atmosphere

Some customers noted a negative atmosphere among staff, with complaints about cleanliness and overall store condition.
  • RF
    Ram Fam
    4 days ago
    1.0
    Worst customer service I’ve ever experienced. They need to hire new people. Why give me an attitude when I ask for whip cream on my drink and say it already comes with whip cream. Then when I get my drink (that wasn’t even made correctly but I accepted it and didn’t say a word) I see on my receipt I get charged A DOLLAR for whip cream. When I ask why I was charged if it came with it she said “oh not that drink”. I’ll insert a picture of my drink EXACTLY how it was given to me. At least give me a dollar worth of whip cream!
  • MH
    Marlenny Hernandez
    Feb 19, 2026
    1.0
    These employees are the must rudest people on earth like ewww. Why be so rude to customers when all they want is coffee like you get a paycheck to give customers a service not attitude. The coffee be cold all the time. So ridiculous
  • CM
    Cristian Maggiolo
    Feb 1, 2026
    1.0
    I bought a coffee and it was just water, it's not the first time this has happened to me in the same place when it tastes burned is that it's just water
  • BM
    Beauty By May
    Jan 28, 2026
    1.0
    I went to buy donuts this morning, half a dozen and all I saw were fruit flies on everything. And the donuts were deff from the day before cause I have worked there before.
  • MS
    Miriam Soto
    Jan 18, 2026
    1.0
    They don't know how to make cappuccino instead they give you latte

Frequently Asked Questions About Dunkin'

What are the business hours for Dunkin' in Reading, PA?

Dunkin' in Reading, PA is open every day from 4:00 AM to 9:00 PM.

Does this Dunkin’ location offer delivery and pickup services?

Yes, delivery is available from 5:00 AM to 8:30 PM daily, and both curbside pickup and delivery services are offered.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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