Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and order mistakes.
Food Quality
Food quality is inconsistent; while many enjoy the ice cream and some meals, others report issues with overcooked or improperly prepared items.
Pricing Concerns
Several customers feel that prices are high for the portion sizes and quality, leading to perceptions of being overpriced.
Cleanliness Issues
There are mixed reviews regarding cleanliness, with some noting a clean establishment while others mention unsanitary conditions.
Order Accuracy
Many customers have experienced issues with order accuracy, including receiving incorrect items or missing components.
BR
Brandon Reppert
Dec 9, 2025
2.0
I go to this dairy queen a lot and half the time it just isn’t open.
JB
Joselyn “LaChinita” Betancourt
Nov 30, 2025
5.0
I enjoy the food always fresh, onion rings are the best, always Crispy and fresh. The ice-cream is so delicious. The service is fast and friendly staff. The prices are good. Especially the 7$ meals. It brings tenders or burger, fries or onion rings, soda and ice-cream. It's great for that price. The atmosphere is very great. The service was fast. I would recommend this place cause it's a great place to go and grab something fast and good to eat.
YD
Yuvraj Dabhi
Oct 5, 2025
5.0
Best customer service and fresh food
CG
Claribell Garcia
Sep 29, 2025
5.0
Always have my favorite to you can't go wrong with any flavor shake
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, fries, and Blizzard® treats.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient food pickup.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
Can families with children comfortably visit Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is family-friendly, welcomes children, and provides seating for diners.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/13176/.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 820 Kenhorst Plz, Reading, PA 19607-3650, USA.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby places include Kenhorst Plaza shopping center, Retro Fitness gym, and Replenish Nutrition cafe, which you might enjoy visiting before or after your meal.
Can I access ATM services near Dairy Queen Grill & Chill?
Yes, several ATMs are nearby including Truist ATM, BB&T ATM, and Coin Cloud Bitcoin ATM for your convenience.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Redner's Sandwich Shoppe and Rise & Grind Nutrition smoothie bar.