Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
607 reviews
5 stars
352
4 stars
136
3 stars
45
2 stars
24
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude service and issues with order accuracy.
Food Quality
The quality of food varies significantly; many customers enjoyed the ice cream and some food items, but others complained about overcooked or incorrect orders.
Pricing
Several reviews mentioned that prices are perceived as high, especially for the portion sizes and quality of food.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others pointed out unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and issues with mobile orders, leading to customer frustration.
- YDYuvraj DabhiOct 5, 20255.0Best customer service and fresh food
- CGClaribell GarciaSep 29, 20255.0Always have my favorite to you can't go wrong with any flavor shake
- LLlisa LynnSep 26, 20254.0Great customer service and great ice cream!
- WGWilmer GehmanAug 20, 20255.0The DQ team served our group of nearly 60 on Tuesday, Aug. 12 at 9:00, going well past the posted lobby hours, which I didn't realize at the time. The staff that evening was friendly and professional. Thank you, DQ Kenhorst, for going above and beyond! Please support them with your patronage!
- DBDaryl BowmanAug 11, 20252.0They have Orange Julius on the menu but they "don't sell them at this location"
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, fries, and Blizzard® treats.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient food pickup.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
Can families with children comfortably visit Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is family-friendly, welcomes children, and provides seating for diners.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/13176/.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 820 Kenhorst Plz, Reading, PA 19607-3650, USA.
Are there any nearby places to visit before or after dining at Dairy Queen Grill & Chill?
Yes, nearby places include Kenhorst Plaza shopping center, Retro Fitness gym, and Replenish Nutrition cafe, which you might enjoy visiting before or after your meal.
Can I access ATM services near Dairy Queen Grill & Chill?
Yes, several ATMs are nearby including Truist ATM, BB&T ATM, and Coin Cloud Bitcoin ATM for your convenience.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, nearby dining options include Redner's Sandwich Shoppe and Rise & Grind Nutrition smoothie bar.