Chipotle Reading is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash cans and unclean tables.
Service Speed
Customers consistently mention slow service, long wait times, and understaffing issues.
Food Quality
Many reviews highlight poor food quality, including incorrect orders, undercooked items, and small portion sizes.
Staff Attitude
Several customers report rude or unprofessional behavior from staff, contributing to a negative dining experience.
Management Issues
There are complaints about lack of effective management, leading to ongoing problems with service and cleanliness.
KV
karthikeya reddy vasipalli
Nov 8, 2025
1.0
The wait was bad, the food was not that great and the place was not at all clean.
AS
Amogh S
Nov 7, 2025
1.0
This shit is smaller than my palm.
LR
lorena reyes
Oct 28, 2025
5.0
i went in yesterday night to get food for my family and i, and let me just say i was very satisfied with the service i received there were two sweet spanish girls that were very interactive with me and they treated me and my family very kindly one had straight hair and the other had curls. they made our experience a night to remember. and they even made sure to clean our table when we wanted to sit! i will come back!
OR
ogden rahn
Oct 26, 2025
1.0
Service is horrible, dining area is disgusting, drinks were all empty. Go to Exeter location!!!! Reporting to the department of health!!
FR
Francis Reynolds
Oct 26, 2025
1.0
This location is serving raw rice, will be conducting a charge back since their customer support isn't accessible.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Reading?
Chipotle Mexican Grill in Reading is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Reading, PA?
It is located at 2733 Papermill Rd, Broadcasting Square, Reading, PA 19610, USA.
What types of food can I expect at Chipotle Mexican Grill Reading?
The restaurant offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Does Chipotle Mexican Grill Reading offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Reading?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill Reading LGBTQ+ friendly?
Can I use credit cards or gift cards at Chipotle Mexican Grill Reading?
Yes, they accept credit cards and offer gift cards for purchase.
What popular places are near Chipotle Mexican Grill Reading for a dessert after your meal?
Yogo Crazy Frozen Yogurt, a frozen yogurt and ice cream shop, is nearby and is a great spot for dessert after dining at Chipotle.
Are there other dining options near Chipotle Mexican Grill in Reading?
Yes, nearby dining options include Panera Bread (coffee shop and bakery), Anthony's Coal Fired Pizza & Wings (Italian restaurant), Jersey Mike's Subs (sandwich shop), and Masa Hibachi Sushi and Bar (Japanese restaurant).
Is there a convenient shopping center near Chipotle Mexican Grill Reading?
Yes, Broadcasting Square Shopping Center is nearby, providing additional shopping options for customers visiting Chipotle.