Chipotle Mexican Grill

3.3
1041 reviews
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Business Details

2733 Papermill Rd, Reading, PA
19610, United States
(484) 772-1022
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Reading is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2733 Papermill Rd, Reading, PA
19610, United States

Hours

Reviews

3.3
1,041 reviews
5 stars
422
4 stars
177
3 stars
62
2 stars
61
1 star
319

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash cans and unclean tables.

Service Speed

Customers consistently mention slow service, long wait times, and understaffing issues.

Food Quality

Many reviews highlight poor food quality, including incorrect orders, undercooked items, and small portion sizes.

Staff Attitude

Several customers report rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

There are complaints about lack of effective management, leading to ongoing problems with service and cleanliness.
  • KV
    karthikeya reddy vasipalli
    Nov 8, 2025
    1.0
    The wait was bad, the food was not that great and the place was not at all clean.
  • AS
    Amogh S
    Nov 7, 2025
    1.0
    This shit is smaller than my palm.
  • LR
    lorena reyes
    Oct 28, 2025
    5.0
    i went in yesterday night to get food for my family and i, and let me just say i was very satisfied with the service i received there were two sweet spanish girls that were very interactive with me and they treated me and my family very kindly one had straight hair and the other had curls. they made our experience a night to remember. and they even made sure to clean our table when we wanted to sit! i will come back!
  • OR
    ogden rahn
    Oct 26, 2025
    1.0
    Service is horrible, dining area is disgusting, drinks were all empty. Go to Exeter location!!!! Reporting to the department of health!!
  • FR
    Francis Reynolds
    Oct 26, 2025
    1.0
    This location is serving raw rice, will be conducting a charge back since their customer support isn't accessible.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Reading?

Chipotle Mexican Grill in Reading is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Reading, PA?

It is located at 2733 Papermill Rd, Broadcasting Square, Reading, PA 19610, USA.