Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers generally praised the taste of the chicken and biscuits, though there were complaints about soggy fries and inconsistent food preparation.
Service Issues
Many reviews highlighted long wait times and poor service, particularly with online orders and drive-thru experiences.
Staff Performance
While some customers appreciated friendly and helpful staff, others reported rude behavior and lack of professionalism from management.
Pricing Concerns
Several customers noted that the prices were higher than expected, but many felt the food was worth the cost.
EJ
Eric Jackson
1 day ago
5.0
I would definitely recommend this Bojangles, Maddie was so sweet and patient with me, I highly recommend going there, I'm definitely go back
MR
Marcus Robert
4 days ago
3.0
If you're looking for Bojangles like you get down south, don't expect to find it here. Don't get me wrong, it's still Bo's and it'll hold you over til you get down there, but these northerners don't know how to do it right. Biscuits are never buttery, chicken isn't as good and the sweet tea is almost always meh. Drive further to Winchester, VA or Frederick, MD if you want to be satisfied by Bojangles in the area.
CC
Crab Cakes
Feb 9, 2026
1.0
Why DOSEN’T this store ever have thighs, legs , breast & wings ..ready at the same time anymore? I came Sunday and waited a good 45 minutes because I’m guessing the cooks had nothing ready to provide? They only had breast and thighs ..I don’t want just breasts and thighs in my 8 count meal . I have small children . I’d love to get what I actually paid for . I remember only hearing a young lady telling who I guess was the manager there was no chicken to give to anyone and she was most accurate. Because again I don’t want just breast and thighs . when in all reality this is the cooks problem There were multiple employees that came up and said that there would be a 15 minute wait on the other chicken. I’m not sure what’s going on with the cooks but they should & NEED to get it together. Drive through employees are always missing something in the bags as well . Outside tables always have food and crumbs .The managers are always off screaming at their employees & I know because I’ve heard it even at the drive through when they sometimes forget their headsets on. I believe this store just has poor and sloppy management. With that being said I will not be returning EVER.
JN
Jennifer Nitka
Feb 5, 2026
1.0
We had not been to bojangles in months and was craving food from there. Our chicken was soggy and there was a mysterious red sauce that I think was bbq sauce randomly splattered in my box. The mashed potatoes were watery consistency and the range dipping sauce containers were to the point of exploding suggesting they had gone bad.
Its a shame we are so lucky to have one locally but it has become aweful.
TE
tabitha eckert
Jan 20, 2026
4.0
Awesome chicken, the best chicken sandwiches on 5th street highway.
Everything is pretty much made to order, so time after ordering to get food does take a little longer but we'll worth the wait!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the opening hours of Bojangles in Reading, PA?
Bojangles is open Monday to Thursday and Sunday from 9:00 AM to 10:00 PM, and Friday and Saturday from 9:00 AM to 10:30 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services to customers.
Can I use a mobile app to order food from Bojangles?
Yes, you can order food using the Bojangles app available on both iOS and Android platforms.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Visa, Mastercard, and travelers checks as payment methods.
Is Bojangles family-friendly and does it have seating?
Yes, Bojangles welcomes families and provides seating for dine-in customers.
Does Bojangles offer catering services?
Yes, catering services are available at Bojangles for your events and gatherings.
Is there a drive-through service available at Bojangles?
Yes, Bojangles has a drive-through service for convenient ordering and pickup.
What nearby places can I visit around Bojangles at 3215 N. 5th Street Highway, Reading?
Nearby you can find KFC and Wingstop for additional chicken dining options, AMC Fairgrounds 10 cinema for entertainment, and Bank of America Financial Center for banking needs.
How can nearby businesses like Rite Aid and OfficeMax complement my visit to Bojangles?
You can conveniently shop for pharmacy items at Rite Aid or office supplies at OfficeMax before or after enjoying a meal at Bojangles.
What nearby places offer alternative dining options close to Bojangles?
Close to Bojangles, you can find other dining options such as Taco Bell for fast food, Haiku Hibachi & Sushi for Japanese cuisine, and China House for Chinese food.
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