Arby's

4.2
929 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4901 Perkiomen Ave, Reading, PA
19606, United States

Hours

Reviews

4.2
929 reviews
5 stars
506
4 stars
254
3 stars
100
2 stars
25
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the new menu items like the cheesesteak and loaded Italian hoagie, although some noted inconsistencies in freshness and portion sizes.

Customer Service

The staff received consistent praise for being friendly, courteous, and efficient, contributing to a positive dining experience.

Cleanliness

The restaurant was frequently described as clean and well-maintained, enhancing the overall customer experience.

Order Accuracy

Most customers reported that their orders were correct and received in a timely manner, although there were a few complaints about missing items.

Operational Issues

Some reviews highlighted issues such as running out of popular menu items like roast beef and delays in service during busy times.
  • CR
    Christopher Rosser
    Jan 3, 2026
    5.0
    Had a bag rip and spilled food all over the street, staff and management went above and beyond to take care of it. Thank you!
  • JA
    Joey Accardo
    Dec 27, 2025
    5.0
    Fast hot and consistent.
  • DA
    Denis Anthony
    Oct 26, 2025
    5.0
    Historically, this location has always been dreadful, which explained why they never had any customers. But a complete renovation, brand new menu and those wildly popular steak tips have resulted in bumper to bumper traffic in the drive through lane and not a single empty parking spot on the lot. I went in on a crazy Sunday afternoon. The 2 counter people were overwhelmed, as well as the drive through and kitchen staff. But they ALL had the same things in common: courteous, polite and big smile attitudes. Great job guys!
  • CR
    Carl M. Recen
    Oct 21, 2025
    5.0
    One of the best Arby's in Eastern Pennsylvania... Always friendly staff, always getting the order right and whatever items our family gets, it tastes delicious
  • JK
    James Koller
    Oct 12, 2025
    5.0
    Love Arby's, best bang for the buck and great service. Friendly employees.