Dunkin'

3.6
463 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Quakertown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1918 John Fries Hwy, Quakertown, PA
18951, United States

Hours

Reviews

3.6
463 reviews
5 stars
212
4 stars
78
3 stars
41
2 stars
34
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and understaffing issues.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Frequent complaints about incorrect orders and food quality, with many customers receiving the wrong items or poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and unkempt areas within the store.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • KM
    Kimberly Mikula
    Oct 26, 2025
    1.0
    Service is always slow at the John Fries Highway location but today is the worst service we have ever received. We have been in the drive-through. Started with one car at the window in front of us. We waited for 5 min before anyone took our order. After a 15 min wait we were told they are starting to brew my decaf. What??!! They lost many customers waiting behind us. Management, training, processes need to change. We have given enough opportunities but after this, we will not be back.
  • LB
    L&S B
    Oct 19, 2025
    4.0
    You get what you pay for
  • MM
    mIkE
    Oct 19, 2025
    1.0
    The person opening the coffee bag with his teeth had to tell someone that we were waiting for service and I asked if they had a certain item and a short woman came over and curtly said "NO" and walked away. A mop and bucket right at the counter, nothing in the racks.... never again!
  • DS
    Dan Schranghamer
    Oct 7, 2025
    1.0
    Maybe the worst Dunkin' I've ever visited.
  • NK
    Nora Kramer
    Sep 30, 2025
    2.0
    I always ask for my bagels double toast.It when I opened up my sandwich, my bagel just felt warm so I took it back and asked them if they could read toast my bagel double toast it.I think the guy was being rude because my bagel came out black.I will never go back to that Dunkin' down again.The staff there was rude

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Quakertown, PA?

Dunkin' in Quakertown, PA is open from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.