Dunkin'

4.2
886 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pottsville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3 Westwood Ctr, Pottsville, PA
17901, United States

Hours

Reviews

4.2
886 reviews
5 stars
535
4 stars
186
3 stars
67
2 stars
32
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and efficient service, while others report rude interactions and long wait times.

Order Accuracy

Many customers express frustration over incorrect orders and inconsistent service, leading to dissatisfaction.

Cleanliness

The store is generally noted for its cleanliness, particularly the bathrooms, which customers appreciate.

Technology Issues

Customers frequently mention problems with the kiosk ordering system and the lack of cash payment options, leading to confusion and frustration.

Atmosphere

The remodeled store is described as clean and modern, but some customers feel the impersonal nature of the kiosk system detracts from the overall experience.
  • JK
    Jada Kolbe
    6 days ago
    5.0
    I totally messed up. I skipped the first window. Went to 2nd and pay. The worker was really nice. Sorry Dunkin🤣 i hate wasting peoples time for not listening but grateful for your grace
  • MF
    Marshall Fox
    Nov 27, 2025
    5.0
    We stop here and I was very impressed with the hard work from the employees. Also the bathroom were very clean.
  • LG
    Lisa Grady
    Nov 21, 2025
    5.0
    I love going to this specific Dunkin, my order is always correct, never have to wait long in line, and the drive thru people at the windows are always so friendly!! Great job to Westwood Dunkin!
  • DS
    Daniel Seiple
    Nov 1, 2025
    1.0
    The manager, Chris decided to yell at me in front of 10 other people in the lobby. He also told me I wasn't a customer, while I was drinking a coffee that I had just bought from this store, a few minutes ago. He told his staff to put doordash orders on hold, because of their business volume at the time. I'll never go back to this store again, what a shame, a valued customer of over 20 years, getting yelled at by who should've been the most calm person there, that's why Chris is labeled as the manager here, but apparently not today. I'll never return or offer any of my business to this store again, as long as he's still employed there.
  • TM
    Tracy Moyer
    Oct 29, 2025
    5.0
    It's Dunkin! You can never go wrong with Dunkin!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Pottsville, PA?

Dunkin' in Pottsville is open daily from 4:30 AM to 9:00 PM for dine-in, takeout, and drive-thru services. Delivery is available from 6:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, donuts, and other baked goods.