Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and issues with cleanliness.
Wait Times
Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
DG
Daniel Gregor
2 days ago
5.0
May be my favorite Wendy's.
EE
elchustro361127
Dec 31, 2025
5.0
El empleado muy amable y súper rápido… Gracias
AS
Ashantay Samuel
Nov 30, 2025
1.0
Got a doordash order with my soda missing and the customer service was horrible when I called and the associate was extremely rude
JS
Jamie Smith
Oct 6, 2025
2.0
At least give ketchup for the fries if you are going to charge for sauces. Quit being greedy.
MB
m bridge
Aug 21, 2025
5.0
Great menu.. excellent prices... love their coca cola freestyle machine. Usually a very quick turnaround in getting your food. The only thing I can complain about is them not giving you the straw when they hand you your beverage to be able to put it in your drink before you get your bag of food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy’s at 234 Shoemaker Road in Pottstown currently open?
Yes, the Wendy’s at 234 Shoemaker Road in Pottstown, PA is currently open and committed to serving customers every day.
What are the drive-thru hours for this Wendy’s location?
The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 1:00 AM, and on Friday and Saturday from 7:00 AM to 2:00 AM.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served at this Wendy’s location. You can order from breakfast combos, sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy’s?
Yes, you can place orders through the Wendy’s mobile app or online at order.wendys.com for pickup, dine-in, drive-thru, or delivery where available.
What payment options are accepted at this Wendy’s?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact the Wendy’s at Shoemaker Road?
You can contact the location directly by phone at (610) 327-8990, use the Wendy’s Customer Care team through live chat on their website, or fill out the Customer Satisfaction Survey online.
Are there other dining options near Wendy’s on Shoemaker Road?
Yes, nearby dining options include Red Lobster, Friendly’s, Chipotle Mexican Grill, Arby’s, Sakura Asian Cuisine, Panera Bread, and Papa John’s Pizza.
What nearby stores or services might I visit along with Wendy’s?
Nearby you can find shopping at Spirit Halloween Store and Pottstown Shopping Center, financial services at KeyBank and OneMain Financial, as well as automotive services like BP gas station and LUV Car Wash.
Can I find public transit or banks near this Wendy’s location for convenience?
Yes, KeyBank is nearby for banking needs. While specific transit stations are not listed, the location's address on Shoemaker Road in Pottstown offers easy access to local amenities.
Are there any entertainment or leisure spots close to the Wendy’s at Shoemaker Road?
Nearby leisure spots include Michaels Stores for arts and crafts, Prestige Nailtique for beauty services, and Comfort Inn & Suites for hotel accommodations.