Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with some experiencing exceptionally long wait times.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, others reported rude or inattentive service, particularly during busy times.
JS
Jamie Smith
Oct 6, 2025
2.0
At least give ketchup for the fries if you are going to charge for sauces. Quit being greedy.
MB
m bridge
Aug 21, 2025
5.0
Great menu.. excellent prices... love their coca cola freestyle machine. Usually a very quick turnaround in getting your food. The only thing I can complain about is them not giving you the straw when they hand you your beverage to be able to put it in your drink before you get your bag of food.
CT
Capalot Triss
Aug 18, 2025
5.0
Love Wendy’s it’s the best
DS
Deb Stevens
Aug 16, 2025
1.0
We were there sat 8-16-25 the food was actually disgusting I had a chicken sandwich was all but inedible had weird taste to it and was like shoe leather it wasn't even warm had homeless sleeping in corner always thought before this was a place to get good food guess NOT anymore I won't ever be back again!!!! We had a pretty long wait for our food have no idea why cause nothing was fresh and hot!!!
PP
Primalplow
Aug 2, 2025
5.0
The food was good. The workers were polite. I went through drive-thru and I have no complaints.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pottstown, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pottstown, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 327-8990.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Shoemaker Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Pottstown, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy’s at 234 Shoemaker Road in Pottstown currently open?
Yes, the Wendy’s at 234 Shoemaker Road in Pottstown, PA is currently open and committed to serving customers every day.
What are the drive-thru hours for this Wendy’s location?
The drive-thru is open Monday through Thursday and Sunday from 7:00 AM to 1:00 AM, and on Friday and Saturday from 7:00 AM to 2:00 AM.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served at this Wendy’s location. You can order from breakfast combos, sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy’s?
Yes, you can place orders through the Wendy’s mobile app or online at order.wendys.com for pickup, dine-in, drive-thru, or delivery where available.
What payment options are accepted at this Wendy’s?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact the Wendy’s at Shoemaker Road?
You can contact the location directly by phone at (610) 327-8990, use the Wendy’s Customer Care team through live chat on their website, or fill out the Customer Satisfaction Survey online.
Are there other dining options near Wendy’s on Shoemaker Road?
Yes, nearby dining options include Red Lobster, Friendly’s, Chipotle Mexican Grill, Arby’s, Sakura Asian Cuisine, Panera Bread, and Papa John’s Pizza.
What nearby stores or services might I visit along with Wendy’s?
Nearby you can find shopping at Spirit Halloween Store and Pottstown Shopping Center, financial services at KeyBank and OneMain Financial, as well as automotive services like BP gas station and LUV Car Wash.
Can I find public transit or banks near this Wendy’s location for convenience?
Yes, KeyBank is nearby for banking needs. While specific transit stations are not listed, the location's address on Shoemaker Road in Pottstown offers easy access to local amenities.
Are there any entertainment or leisure spots close to the Wendy’s at Shoemaker Road?
Nearby leisure spots include Michaels Stores for arts and crafts, Prestige Nailtique for beauty services, and Comfort Inn & Suites for hotel accommodations.