Wendy's

3.5
1235 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
234 Shoemaker Road, Pottstown, PA
19464, United States

Hours

Reviews

3.5
1,235 reviews
5 stars
449
4 stars
289
3 stars
190
2 stars
100
1 star
207

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with some experiencing exceptionally long wait times.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, others reported rude or inattentive service, particularly during busy times.
  • JS
    Jamie Smith
    Oct 6, 2025
    2.0
    At least give ketchup for the fries if you are going to charge for sauces. Quit being greedy.
  • MB
    m bridge
    Aug 21, 2025
    5.0
    Great menu.. excellent prices... love their coca cola freestyle machine. Usually a very quick turnaround in getting your food. The only thing I can complain about is them not giving you the straw when they hand you your beverage to be able to put it in your drink before you get your bag of food.
  • CT
    Capalot Triss
    Aug 18, 2025
    5.0
    Love Wendy’s it’s the best
  • DS
    Deb Stevens
    Aug 16, 2025
    1.0
    We were there sat 8-16-25 the food was actually disgusting I had a chicken sandwich was all but inedible had weird taste to it and was like shoe leather it wasn't even warm had homeless sleeping in corner always thought before this was a place to get good food guess NOT anymore I won't ever be back again!!!! We had a pretty long wait for our food have no idea why cause nothing was fresh and hot!!!
  • PP
    Primalplow
    Aug 2, 2025
    5.0
    The food was good. The workers were polite. I went through drive-thru and I have no complaints.

Frequently Asked Questions About Wendy's

Is Shoemaker Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.