Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
879 reviews
5 stars
307
4 stars
201
3 stars
154
2 stars
87
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality is inconsistent, with some employees being friendly and attentive while others are rude and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality varies significantly; some customers enjoyed their meals while others received cold or poorly prepared food.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of sticky floors and unsanitary conditions.
Speed of Service
Drive-thru service is often slow, with long wait times reported by multiple customers.
- SESally EatonOct 31, 20255.0Good food. Good service
- RSRobert S.Oct 9, 20255.0I LOV Wendy's Now
- JHJob HillSep 11, 20253.0The morning crew leaves a lot to be desired. I do enjoy the night crew. I’m pescatarian so I only come here if it’s a convenience. The options are fine but limited for me. My issue isn’t the food, it tasted great. It’s the service. Having seven people behind that counter prioritizing only two cars in the drive thru lane is ridiculous. One of the employees admitted they were slow that morning. I shouldn’t have three didn’t employees have to attend to me. It was a cycle too. Five minutes go by of no one acknowledging then an employee pops up asks me a trivial question like why I don’t want meat. Not everyone eats meat. Respect my dietary restrictions and I’ll respect your freedom to consume whatever you want. She disappears and gets someone to help me after five more minutes. This guy is great for conversation but not interested in doing his job well, just good enough. I kept having to repeat what I wanted even though it was a simple meal combo (egg & cheese biscuit with potatoes & an iced coffee with cream and sugar). Not that complicated. Finally, the third employee, a skinny black woman was the one who was actually interested in doing there job. She had to make my drink and correct mistakes the guy had made while doing my order. She was mild mannered and definitely the one who saved this experience for me. I definitely eat here again. I’m just going to rely on placing mobile orders.
- NGNazty GurlAug 24, 20254.0Very nice employees. Fast and courteous. Just wish the had more in the menu.. like serving items from morning menu.
- AJAnthony JocevilleAug 12, 20251.0Took my grandchildren there yesterday food was cold and rolls were stale
Frequently Asked Questions About Wendy's
Is High Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pottstown, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pottstown, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 970-9120.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does High Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Pottstown, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 1585 E High St, Pottstown?
Wendy's is open daily from 7:30 AM until 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru open daily from 7:30 AM to 1:00 AM.
Can I order Wendy's menu items for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout options at this location.
Is breakfast served at the Wendy's in Pottstown?
Yes, this Wendy's location serves breakfast items including breakfast combos, croissants, and sandwiches.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
How can I check if Wendy's is hiring in Pottstown, PA?
Visit the Wendy’s Careers page and search for job openings in Pottstown, PA to see if this location is hiring.
How do I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via live chat on their Contact page or call (610) 970-9120 to reach this location directly.
Are there any banks near Wendy's at 1585 E High St?
Yes, Santander Bank US and PNC bank branches are nearby, convenient if you need banking services before or after visiting Wendy's.
What nearby medical facilities are close to Wendy's?
Nearby medical facilities include Pottstown Memorial Medical Center, Pottstown Hospital Emergency Room, and several specialized doctors and physical therapy centers.
Are there other fast food restaurants near this Wendy's location?
Yes, there is a Burger King nearby if you wish to explore other fast food options in the area.