Wendy's

3.5
883 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1585 E High St, Pottstown, PA
19464, United States

Hours

Reviews

3.5
883 reviews
5 stars
310
4 stars
201
3 stars
154
2 stars
88
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Staff Friendliness

While some customers praised friendly and helpful staff, others experienced rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned cleanliness issues, including sticky floors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and had positive interactions with certain staff members.
  • CC
    Conner
    3 days ago
    5.0
    My order was incorrect through the drive thru and the two women I dealt with to resolve this completely replaced my order and were exceptional. They went above and beyond to replace everything very quickly. They did a fantastic job. What you want and hope for regarding customer service
  • BL
    Brittany Lynn
    4 days ago
    5.0
    Best custmer service ever. Food was hot and fresh. Service was fast and efficient. Employees are really nice.
  • DD
    Datguy dj
    Dec 2, 2025
    2.0
    The time they say the close isn't not time that they actually close. Went there 37 minutes before closing and nobody acknowledged me at the speaker or at the window
  • SE
    Sally Eaton
    Oct 31, 2025
    5.0
    Good food. Good service
  • RS
    Robert S.
    Oct 9, 2025
    5.0
    I LOV Wendy's Now

Frequently Asked Questions About Wendy's

Is High Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 1585 E High St, Pottstown?

Wendy's is open daily from 7:30 AM until 1:00 AM.