Panera Bread

3.9
235 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pottstown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
204 Shoemaker Road, Pottstown, PA
19464, United States

Hours

Reviews

3.9
235 reviews
5 stars
136
4 stars
30
3 stars
18
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and others reporting poor service and incorrect orders.

Food Consistency

Food quality and portion sizes are inconsistent, with several customers noting issues with incorrect orders and unsatisfactory meal preparation.

Cleanliness

The restaurant is generally reported as clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Many customers feel that the food is overpriced for the quality and portion sizes received.
  • EM
    Elaine Moore
    Dec 30, 2025
    4.0
    The sandwiches at Pottstown tend to have everything piled in one spot on the bread/roll. Since the Focaccia has been changed and is too thick, we ordered the sandwich on bread next time in but it had so much sauce that the sourdough soaked through and fell apart as we ate.
  • SS
    Sandy
    Dec 19, 2025
    5.0
    Had lunch there for the first time today with some family. Jocelyn was extremely helpful at the counter. Our meals were all correct and they even accommodated a gluten free request. Manager brought us our meals and came by to make sure all was okay. Even brought our little one a cookie. Best Panera I have been in for some time.
  • JB
    Jamie Blackwell
    Dec 3, 2025
    1.0
    Clean- the mens room at an intercity bus station is cleaner Service - jocyln was not at all helpful at the counter. Plenty of staff on so my food should have come out fast. It didn’t and I didn’t get a cup of soup for $1 as the app said. I was paying with cash so the app would not help Overall this location from the sticky floors to the non helpful service never doesn’t disappoint
  • DC
    Dominic Celestina
    Nov 1, 2025
    5.0
    I love Panera bread so im biased, but this one always does it right. The people are nice the food is great and the atmosphere is relaxing. Try them out they have something for everyone!
  • AJ
    Ameya Joshi
    Sep 22, 2025
    4.0
    While the Panera food is always the best this review is specifically for the service given at this location. I placed an order here by mistake instead of a location close to my home. The order was ready for pick up when I realized the mistake. I called the store manager and just asked her to take care of the food so that it doesn’t go waste. Instead she gave me a full refund. I was not expecting this and I truly appreciate the gesture. Thank you Panera and the people involved !

Frequently Asked Questions About Panera Bread

Does Panera Bread in Pottstown accept reservations?

No, Panera Bread at 204 Shoemaker Road does not accept reservations.

What are the operating hours of Panera Bread in Pottstown?

Panera Bread in Pottstown is open from 7:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.