Dunkin'

3.7
541 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pottstown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1495 E High St, Pottstown, PA
19464, United States

Hours

Reviews

3.7
541 reviews
5 stars
260
4 stars
98
3 stars
58
2 stars
33
1 star
92

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Customer Service

While some reviews praised the friendliness of the staff, others highlighted rude behavior and poor service experiences.

Food Quality

Several customers expressed dissatisfaction with the quality of food, particularly donuts and breakfast items, citing issues like cold food and incorrect preparation.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including flies on food and dirty bathrooms.

Management Issues

Several customers noted a decline in service quality and efficiency, attributing it to poor management and staff training.
  • U1
    User 16
    Dec 29, 2025
    1.0
    I ordered through the drive thru, they got my order wrong. Then I went in to use the restroom, and all I got was constant banging on the door from the workers the whole time. Then they disrespectfully told me I took too long(which I took 5 minutes), and told me that I must buy something to use the bathroom, even though I did buy something through their drive thru and they never had a sign or policy posted saying so. Workers service was minimum effort, music was so loud that when I yelled out to someone to “stop banging please”, they said they couldn’t hear me, I will take my business to another Dunkin.
  • JK
    Joann K
    Oct 22, 2025
    1.0
    The worst donuts we had ordered 2 Boston cream & there was no filling in them along with the jelly donut that was stiff. A rip off for sure. Don't get donuts here. Paid 7.99 for a 1/2 dozen and were the worst!
  • MB
    Mary Bell
    Oct 21, 2025
    4.0
    Small but effective
  • CB
    Carley B.
    Oct 5, 2025
    1.0
    Just ordered 2 drinks, asked for a triple mocha and a caramel craze.. they put pumpkin spice latte as my caramel craze the first time and I said it’s a caramel craze and they fixed it and then they still gave me a pumpkin spice latte?? Went through drive through and they were talking and mingling around.. Also there was nobody else in the store.. even though the sticker says caramel craze got something else??
  • CR
    Colleen R
    Sep 20, 2025
    5.0
    I love this Dunkin Donuts. It’s the only one in the area where I always know my coffee will come out exactly as I expect, consistently. Not to mention the staff is extremely kind.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for this Dunkin' location in Pottstown, PA?

This Dunkin' location is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 4:30 AM to 8:30 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services for customer convenience.