Brand Certified
Chipotle Mexican Grill
3.1(287 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
200 Shoemaker Rd, Pottstown, PA
19464, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(484) 363-5660
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/pa/pottstown/200-shoemaker-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4327
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Pottstown PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
287 reviews
5 stars
116
4 stars
24
3 stars
17
2 stars
23
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor communication.
Food Consistency
Many customers express frustration over inconsistent portion sizes and frequent shortages of key ingredients.
Cleanliness
The cleanliness of the restaurant is often highlighted positively, but some reviews mention unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders and issues with mobile order fulfillment have been noted.
Overall Experience
While some customers enjoy their meals and the atmosphere, many express disappointment and frustration with service and food quality.
- GSGary SimcoxFeb 26, 20262.0Good in person, but canceled my DoorDash order for seemingly no reason during peak dinner time (not even close to closing)…
- DDDelaney DrucquerFeb 25, 20265.0By far the best chipotle in the tri state area. Trust
- JMJuan G. MendozaJan 31, 20265.0And I finally found a Chipotle where the service was EXTREMELY friendly, the restaurant was NEAT AND CLEAN, and the EMPLOYEES were very kind. I would definitely go back and tell my friends to go to this restaurant RESTAURANT 10 OUT OF 10!!
- THTillman HJan 27, 20264.0By far the best Chipotle stop I had in years. Fresh every time
- JMJames MalmJan 9, 20261.0The workers were very slow and overly loud. I was waiting 30 minutes for an order that I placed to find out they didn’t even start it. It also smelled pretty bad in there. It’s safe to say I won’t be coming again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Pottstown PA serve?
Chipotle Mexican Grill in Pottstown PA serves Mexican cuisine with customizable menu items including burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill located in Pottstown PA?
It is located at 200 Shoemaker Rd, Montgomery, Pottstown, PA 19464, USA.
What are the opening hours for Chipotle Mexican Grill in Pottstown?
Chipotle Pottstown is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Pottstown offer online ordering?
Yes, customers can order online via the website https://order.chipotle.com/ or through the Chipotle app.
How can I contact Chipotle Mexican Grill in Pottstown PA?
You can contact the restaurant by phone at +1 484-363-5660 or via email at PA.4327.Pottstown@chipotle.com.
What are Chipotle's food sourcing principles at the Pottstown location?
Chipotle follows "Food with Integrity" principles, using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, focusing on humane and sustainable farming practices.
Are there any hotels near Chipotle Mexican Grill in Pottstown?
Yes, nearby hotels include Comfort Inn & Suites Philadelphia Premium Outlets Area, Comfort Inn & Suites Pottstown - Limerick, and Fairfield Inn & Suites by Marriott Pottstown Limerick, which can be convenient options for visitors dining at Chipotle.
What dining options are available near Chipotle in Pottstown?
Nearby dining includes Friendly’s for ice cream and burgers, Red Lobster for seafood, Panera Bread for cafe and sandwiches, Sakura Asian Cuisine offering Asian dishes, Wendy's and Arby's for fast food, and Papa John’s Pizza for pizza lovers.
Are there any shopping centers or stores close to Chipotle in Pottstown?
Yes, Pottstown Shopping Center, Spirit Halloween Store, CosmoProf, Aaron's electronics, and Mattress Firm furniture are nearby for convenient shopping before or after your meal.
Can customers find healthcare or financial services near Chipotle in Pottstown?
Yes, nearby healthcare facilities include CarePlex and Pottstown Memorial Medical Center Work Recovery Program. Financial services are available at KeyBank and OneMain Financial close by.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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