McDonald's

3.9
1039 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2012 New Castle Road, Portersville, PA
16051, United States

Hours

Reviews

3.9
1,039 reviews
5 stars
469
4 stars
231
3 stars
170
2 stars
64
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and efficient service, while others mention rudeness and poor order fulfillment.

Food Consistency

While many customers appreciate fresh and hot food, there are numerous complaints about incorrect orders and food quality.

Cleanliness

The cleanliness of the restaurant varies; some reviews highlight clean facilities, while others mention dirty tables and unsanitary conditions.

Speed of Service

Service speed is inconsistent, with some customers praising quick service, while others report long wait times.
  • CW
    Coy White
    Jan 4, 2026
    1.0
    I don't do McDonald's
  • L7
    LIAM-MAN 72
    Dec 17, 2025
    5.0
    The night shift manager that always works here may be quiet and perhaps a little bit shy and introverted with very little verbal communication, but I would have to take note that he is always very kind and friendly to all customers from my own personal experience, and he always ensures that my order request will be customized correctly. I hope he can continue to make all customers smile just as he has brightened my own days. We need more people like him to run McDonald’s restaurants to ensure the greatest and most exceptional customer service.
  • BC
    Break1ngben C.
    Dec 5, 2025
    5.0
    You will never know what will walk through those doors Ata mega truck stop lol
  • MH
    Mike Hamilton
    Dec 5, 2025
    5.0
    This particular McDonald's is top notch. I have eaten here more than a few times, mostly drive-thru, and the food is always fresh and HOT. I do not recall them ever missing on my order, which is extremely hard to say about any other takeout establishment these days. Also, they are extremely consistent. Lastly, everyone working here has always been polite. To the management and staff of this McDonald's, THANK YOU!
  • JR
    Josh Remnant
    Dec 5, 2025
    1.0
    Absolute trash McDonald’s. Drove there for a mobile order and they refused to make it. Rude manager

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2012 New Castle Road, Portersville?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's offer drive-thru and delivery options?

Yes, McDonald's at this location offers both drive-thru and delivery services, available 24/7.