Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,029 reviews
5 stars
464
4 stars
229
3 stars
170
2 stars
63
1 star
103
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising fresh and hot meals while others complained about cold, poorly prepared items.
Service Speed
Many reviews highlighted quick service, especially in the drive-thru, although some noted slow service during busy times.
Cleanliness
Feedback on cleanliness was mixed; some praised the cleanliness of the restaurant while others reported dirty tables and unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior from employees.
- ZAZyan Adams2 days ago5.0The tall gentleman that works the night shift always does a fantastic job. Fries are always fresh, the burgers look like the commercial on tv, and my fiancé loves her hot chocolate and wraps. We have a bigger order and he’s always efficiently as well. I hope Mcdonald’s is aware of how awesome he is because I have never had a consistent good meal at mcdonald’s except for his one.
- KKKlassic2 days ago5.0The fella that usually works the late night shift (anywhere from midnight till the early morning) always takes good care of my boyfriend and I during our late night cravings! Food is always fresh, fast, and looks like the menu photos; and he always anticipates our needs. Very professional and great service! We always look forward to coming here.
- KKKhawkins8245 days ago1.015 minute wait and was the only one there for 3 snack wraps
- RMRachel MariacherNov 13, 20251.0Came in at 5:20 am to order. Only one person working drive thru and the counter. Could not get anyone to wait on me. Another person comes in 15 minutes later and was extremely rude. I still didn't get waited on so I left. She was an older lady with a braid in her hair wearing a winter hat. Don't open your store if you cant staff it properly. It's a travel center that is extremely busy 24/7.
- MUMark UusitaloNov 9, 20255.0Sausage McMuffin was done to perfection! To quote my friend, "...that McMuffin! It hit, nice " - Tom M. Although I didn't order the hash browns, my brother was over heard saying "... you guys might be underselling how great the hash browns were. They were perfectly 'crispy'" - Dave U Also, the staff was a delight to deal with. My friend Jeff has a mediocre sense of humor and has very poor timing. Despite his inadequacies in making people laugh, he managed to get a polite laugh from one of the employees. It made his day!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2012 New Castle Road, Portersville?
This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
Does this McDonald's offer drive-thru and delivery options?
Yes, McDonald's at this location offers both drive-thru and delivery services, available 24/7.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is free WiFi available at this McDonald's location?
Yes, this McDonald's offers WiFi for customers.
Where is this McDonald's located?
It is located at 2012 New Castle Road, Portersville, PA 16051, USA.
What other dining options are nearby McDonald's on New Castle Road?
Nearby dining options include Subway (sandwich shop), Cinnabon (bakery and coffee shop), and Dukes Mega Truck Stop and Diner (gas station and pizza restaurant). These places offer variety if you want to try something different before or after visiting McDonald's.
Are there any nearby places to fuel your vehicle around this McDonald's?
Yes, you can find multiple gas stations nearby such as Pilot Travel Center, Sunoco, and CAT Scale. Additionally, the Pilot Electric Vehicle Charging Station is available for electric vehicle charging.
Are there recreational or outdoor spots near this McDonald's?
You can visit nearby outdoor locations like Coopers Lake which offers camping, or explore the historic Trimaris Royal Encampment castle. These make good stops if you're planning a trip in the Portersville area.
Does this McDonald's participate in any rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.