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McDonald's

3.9
(1045 reviews)

Business Details

2012 New Castle Road, Portersville, PA
16051, United States
(724) 368-8085
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2012 New Castle Road, Portersville, PA
16051, United States

Hours

Reviews

3.9
1,045 reviews
5 stars
470
4 stars
233
3 stars
171
2 stars
65
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback highlighted a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Freshness

Several reviews praised the freshness and quality of the food, particularly during late-night shifts.

Cleanliness

The restaurant was noted for its cleanliness, although some customers mentioned areas needing attention.
  • AS
    April Shattuck
    1 day ago
    5.0
    Absolutely the best McDonald's I've ever been to!
  • AM
    Angela Mccormick
    Feb 18, 2026
    4.0
    Service fast. Food accurate. Fries hot, nuggets not
  • SA
    Stephen T Lewis - Trucker 2 AI
    Jan 29, 2026
    2.0
    I came in tonight and ordered a Crispy chicken sandwich, medium fries, & a medium coke. I'm starting to see a patern and get annoyed with not getting a full amount of fries. I'm realizing I'm having this issue everywhere I go. You order food and it's either not what you ordered or you get a small order of fries in a medium container. I just want what I ordered. For the prices we as customers are paying I just think it's fair. Other than the fries being really a small the food and drink were good. I just know I'm not the only one dealing with this. It's almost like they do it on purpose like my friend says all the time. We just want what we ordered at the end of a LONG 11 hour shift. The esthetics were good. Good clean store that had nice seating and plenty of decor options. Caught a picture of McDonalds hiring sign. Looks like they're looking for some people if you're looking for work.
  • CW
    Coy White
    Jan 4, 2026
    1.0
    I don't do McDonald's
  • L7
    LIAM-MAN 72
    Dec 17, 2025
    5.0
    The night shift manager that always works here may be quiet and perhaps a little bit shy and introverted with very little verbal communication, but I would have to take note that he is always very kind and friendly to all customers from my own personal experience, and he always ensures that my order request will be customized correctly. I hope he can continue to make all customers smile just as he has brightened my own days. We need more people like him to run McDonald’s restaurants to ensure the greatest and most exceptional customer service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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