Chipotle Mexican Grill

3.3
610 reviews
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About

Mexican Restaurant
Chipotle Germantown Pike is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
550 W Germantown Pike, Plymouth Meeting, PA
19462, United States

Hours

Reviews

3.3
610 reviews
5 stars
244
4 stars
93
3 stars
61
2 stars
52
1 star
160

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes, leading to dissatisfaction with value for money.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, others noted issues with food quality, including over-seasoning and missing ingredients.

Management Concerns

There were complaints about management practices, including staff behavior and inadequate staffing during busy times.
  • DK
    Dee K
    Nov 3, 2025
    2.0
    Smallest 18 dollar bowl ever
  • JN
    John C newman
    Oct 11, 2025
    5.0
    The staff was welcoming and the food was awesome.
  • SC
    Sean Conroy
    Sep 28, 2025
    2.0
    This place is somewhat good ordering in store but if your someone who gets it delivered, DONT. They consistently give small portions, forget something, or the foods ice cold. For the price of Chipotle nowadays this is just unacceptable.
  • ST
    Sfera Trans
    Sep 25, 2025
    1.0
    I’ve been to a lot of chipotle’s and this one consistently give small portions. Small chicken scoops and small scoops of all the toppings. Lettuce has to the most inexpensive topping and they still barely give you any!!! The bottom half of my bowls are barely even full, would not recommend!!
  • BL
    Brianna Lennard
    Sep 14, 2025
    1.0
    went to this location after work , website states store closes at 11pm but doors were closed at 9:50pm, three male employees signaled that they are closed. please update website if store hours are going to change!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Germantown Pike serve?

Chipotle Germantown Pike offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 550 W Germantown Pike?

Chipotle is open daily from 10:45 AM to 11:00 PM.