Chipotle Germantown Pike is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, leading to dissatisfaction with value for money.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
While some customers enjoyed the food, others noted issues with food quality, including over-seasoning and missing ingredients.
Management Concerns
There were complaints about management practices, including staff behavior and inadequate staffing during busy times.
DK
Dee K
Nov 3, 2025
2.0
Smallest 18 dollar bowl ever
JN
John C newman
Oct 11, 2025
5.0
The staff was welcoming and the food was awesome.
SC
Sean Conroy
Sep 28, 2025
2.0
This place is somewhat good ordering in store but if your someone who gets it delivered, DONT. They consistently give small portions, forget something, or the foods ice cold. For the price of Chipotle nowadays this is just unacceptable.
ST
Sfera Trans
Sep 25, 2025
1.0
I’ve been to a lot of chipotle’s and this one consistently give small portions. Small chicken scoops and small scoops of all the toppings. Lettuce has to the most inexpensive topping and they still barely give you any!!! The bottom half of my bowls are barely even full, would not recommend!!
BL
Brianna Lennard
Sep 14, 2025
1.0
went to this location after work , website states store closes at 11pm but doors were closed at 9:50pm, three male employees signaled that they are closed. please update website if store hours are going to change!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Germantown Pike serve?
Chipotle Germantown Pike offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 550 W Germantown Pike?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is the address and contact information for Chipotle Mexican Grill at Germantown Pike?
The address is 550 W Germantown Pike, Plymouth Meeting, PA 19462. You can contact them at +1 484-535-5615 or via email at PA.4380.GermantownPi@chipotle.com.
Does Chipotle participate in any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Where can I find Chipotle Germantown Pike's social media profiles?
Chipotle is on Facebook (facebook.com/chipotle), Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube (youtube.com/chipotle), Pinterest, and LinkedIn for updates and promotions.
Are there any popular shopping destinations near Chipotle on Germantown Pike?
Yes, nearby shopping options include Victoria's Secret & PINK, Express Factory Outlet, Bath & Body Works, Kay Jewelers, American Eagle, H&M, Journeys, and Spirit Halloween.
What other dining options are close to Chipotle Mexican Grill in Plymouth Meeting?
Nearby restaurants include Genji Sushi Plymouth Meeting, Shake Shack Plymouth Meeting, Dave & Buster's, and Lux Eats, offering various cuisines for multiple dining preferences.
What entertainment venues can I visit near Chipotle at Germantown Pike?
You can visit Dave & Buster's for arcade games and dining, or The Edge Fitness Clubs for fitness activities near Chipotle.
Is there any convenience for people traveling by public transport or those wanting other services nearby Chipotle?
Nearby services include KeyMe Locksmiths for professional locksmith needs and AT&T Store for mobile phones and electronics, helpful for customers in the area.