Business Details
About
Mexican Restaurant
Chipotle Germantown Pike is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Chipotle Mexican Grill
550 W Germantown Pike, Plymouth Meeting, PA
19462, United States
Hours
Reviews
3.3
619 reviews
5 stars
246
4 stars
93
3 stars
62
2 stars
52
1 star
166
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about consistently small portion sizes, often feeling unsatisfied after their meals.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of accountability for mistakes.
Cleanliness
Feedback varied on cleanliness; while some praised the cleanliness of the store, others reported filthy conditions and health violations.
Food Quality
While some customers enjoyed the food, others reported issues with food quality, including over-seasoning and missing ingredients.
Inconsistent Experience
Customer experiences varied widely, with some praising the efficiency and friendliness of staff, while others reported long wait times and disorganization.
- MMMargot Morales4 days ago1.0How do you forget the MEAT? And the lid says what’s in the order? Make it make sense
- RVRobert Vander VeurJan 4, 20263.0Food and staff were great however the temperature in the dining area was really cold. Turn up the heat please 😀.
- JGJoyce GailliardJan 4, 20265.0Visited a Chipotle Restaurant for the first time. The food was good. The service was quick. I didn't know what to expect with the atmosphere. But it turned out to be a good experience.
- KJKajal JaggiJan 3, 20261.0Very disappointed with this location. I came in an hour before the place was being closed, and it looked like they were already on the verge of closing up. When I asked if they were open, the employees said yes. Great! I began to order. The employee was moving SO fast. I asked for 2 dressings after I got my rice, beans, and protein. He mentioned they had run out, which is no problem. That is usually the case that late at night. The toppings were ALREADY removed from the food line, so he mentioned they had everything except sour cream and lettuce. I really did not want a bowl without those 2. When I said I didn’t want it anymore, he said “great, I can eat it now”. It was almost as if he rushed me on purpose and didn’t warn me about what was missing so he could get a free meal. Quick tip to management: you’re probably losing a lot of money if this is common in your location: employees not warning customers ahead of time what they’re out of. Terrible experience and will never return again!
- IIInJan 2, 20261.0No utensils. Asked for fork and the employee looked at me while on the phone with his girl friend. After 3mins of waiting, he says no forks.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Germantown Pike serve?
Chipotle Germantown Pike offers fast-casual Mexican food with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 550 W Germantown Pike?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What is the address and contact information for Chipotle Mexican Grill at Germantown Pike?
The address is 550 W Germantown Pike, Plymouth Meeting, PA 19462. You can contact them at +1 484-535-5615 or via email at PA.4380.GermantownPi@chipotle.com.
Does Chipotle participate in any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Where can I find Chipotle Germantown Pike's social media profiles?
Chipotle is on Facebook (facebook.com/chipotle), Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube (youtube.com/chipotle), Pinterest, and LinkedIn for updates and promotions.
Are there any popular shopping destinations near Chipotle on Germantown Pike?
Yes, nearby shopping options include Victoria's Secret & PINK, Express Factory Outlet, Bath & Body Works, Kay Jewelers, American Eagle, H&M, Journeys, and Spirit Halloween.
What other dining options are close to Chipotle Mexican Grill in Plymouth Meeting?
Nearby restaurants include Genji Sushi Plymouth Meeting, Shake Shack Plymouth Meeting, Dave & Buster's, and Lux Eats, offering various cuisines for multiple dining preferences.
What entertainment venues can I visit near Chipotle at Germantown Pike?
You can visit Dave & Buster's for arcade games and dining, or The Edge Fitness Clubs for fitness activities near Chipotle.
Is there any convenience for people traveling by public transport or those wanting other services nearby Chipotle?
Nearby services include KeyMe Locksmiths for professional locksmith needs and AT&T Store for mobile phones and electronics, helpful for customers in the area.