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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(387 reviews)

Business Details

(724) 327-9135
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plum, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1803 Golden Mile Highway, Plum, PA
15239, United States

Hours

Reviews

3.5
387 reviews
5 stars
168
4 stars
69
3 stars
24
2 stars
31
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are highly inconsistent, with many reports of slow service, rude staff, and incorrect orders.

Product Availability

Frequent complaints about the lack of available donuts and other menu items, especially during peak hours.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh items while others report stale or poorly prepared food.

Staff Friendliness

While some customers praise the friendliness of the staff, others report negative interactions, indicating a lack of consistent customer service.
  • DD
    Darren
    Feb 25, 2026
    1.0
    This is the worst Dunkin on the planet!! Always slow, always an issue, and now I go this morning and the espresso machine is broken. I order from the app, so I wasnt offered anything except a hot/iced coffee or a refresher. I just paid $8.00 for a large machiato and you want to offer me a $1.99 coffee in its place!! Then I go to the window and my order was practically thrown at me without a greeting, without an apology or any human acknowledgment. Go pound sand!! I will drive to Murrysville from now on!!
  • HC
    Happy Cows
    Dec 5, 2025
    5.0
    I stopped at this Dunkin’ Donuts on a whim, and I am so glad I did. The staff greeted me with genuine smiles, and the energy inside the store was surprisingly cheerful for a quick-stop location. Everything was clean, well-stocked, and smelled delicious the moment I arrived. I only picked up a single donut, but now I wish I had grabbed at least three more. The texture was soft and fresh, with just the right amount of sweetness. No staleness, no dryness, and no weird aftertaste like you sometimes get elsewhere. You could tell these were handled with care. The glaze was evenly applied and didn’t overpower the flavor of the dough. Simple, classic, and just plain good. What really stood out to me was how fast and smoothly everything went. No delays, no confusion, no waiting around awkwardly. I got through there in less than five minutes, which is rare these days. It might seem like a small thing, but a good donut at the right time can make your whole day better. This place delivered. I’ll definitely be back next time I’m in the area, probably with a much bigger order.
  • SJ
    Sean Janes
    Nov 4, 2025
    5.0
    Okay it's dunkins. Perfect
  • SS
    Sarah
    Oct 24, 2025
    1.0
    Waited 45 minutes for an order placed at 6:30am. I had to leave and sent an employee to find out where the order was around 9am. Order was still not completed. The employees carelessly filled the order and sent her out with a few dirty looks. If the store can't handle online orders in addition to customers in the store, then they shouldn't be taking online orders.
  • VM
    Venda Millender
    Oct 22, 2025
    5.0
    My niece and I just Love going here for their Delicious cold and hot drinks! And their Breakfast Sandwiches are Delicious too!

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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