Dunkin'

3.5
385 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plum, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1803 Golden Mile Highway, Plum, PA
15239, United States

Hours

Reviews

3.5
385 reviews
5 stars
167
4 stars
69
3 stars
24
2 stars
31
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some waiting over 20 minutes for their orders.

Product Availability

Many reviews highlighted that the store often runs out of donuts and other menu items, leading to customer frustration.

Customer Service

While some staff were praised for being friendly and helpful, numerous reviews mentioned poor customer service, including rude behavior and incorrect orders.

Food Quality

Several customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly prepared items.

Cleanliness

There were complaints about the cleanliness of the store, with some customers noting unsanitary conditions.
  • SJ
    Sean Janes
    Nov 4, 2025
    5.0
    Okay it's dunkins. Perfect
  • SS
    Sarah
    Oct 24, 2025
    1.0
    Waited 45 minutes for an order placed at 6:30am. I had to leave and sent an employee to find out where the order was around 9am. Order was still not completed. The employees carelessly filled the order and sent her out with a few dirty looks. If the store can't handle online orders in addition to customers in the store, then they shouldn't be taking online orders.
  • VM
    Venda Millender
    Oct 22, 2025
    5.0
    My niece and I just Love going here for their Delicious cold and hot drinks! And their Breakfast Sandwiches are Delicious too!
  • SS
    Sherry
    Sep 20, 2025
    5.0
    Order was correct and staff was friendly and knowledgeable 😄
  • MB
    Mike Brown
    Sep 20, 2025
    1.0
    Please do this community a favor and close this store. Drive thru is terrible and slow. Inside at 9 Am on a Saturday there out of 80 percent of there doughnuts. They have 10 people behind counter all are lost and need leadership. The equipment is broken. They need to to do a full shutdown for a few months get things in order. How are you out of your product at 9 am. I go to a few of these stores throughout this area and this is by far the worse. Please shut this store down until you can better serve your customers.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plum, PA?

Dunkin' in Plum, PA is open from 4:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' Plum offers both delivery and curbside pickup services for customer convenience.