Business Details
About
Sandwich RestaurantFast Food Restaurant
Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.
Location
Hours
Reviews
4.4
207 reviews
5 stars
164
4 stars
12
3 stars
6
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff and management, with specific mentions of employees going above and beyond.
Food Quality
The food received positive feedback for being delicious and fresh, although some customers noted inconsistencies in quality and preparation.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.
Pricing Concerns
Several reviews mentioned that the prices were perceived as high, especially for families, leading to mixed feelings about value.
Mixed Experiences
While many customers had great experiences, there were isolated reports of poor service and incorrect orders that affected overall satisfaction.
- DBDante Banks1 day ago5.0Whoever was working night shift last night please give those women a raise . 10/10
- BLbrandon lott4 days ago1.0I was initially excited when this place was opening up locally as I typically live Charleys. However, this location is not like the rest. I have been in approximately 4-6 times since thier grand opening. In all of those visits, I have not once received the correct order or a complete order. It seems like the workers taking your order are perpetually on thier first day, all the time. I returned thinking it was just an "off day". Nope, every single time was equally as bad. Worth the drive to go to a different location.
- SHScott HazelwoodNov 8, 20255.0First time here and the food was phenomenal but the employees were even more top tier. Looking forward to coming back and trying something else.
- AHashley hollyOct 23, 20255.0Charley’s Philly Steaks #02783 by far has the best customer service!!! I left without my fries and being that I didn’t have time to go back and get them. The manager drove them to my job. Which was about 15 mins from their store. Talk about going above and beyond. I have never experienced such outstanding customer service. Food was amazing as well.
- RCR6 ClipzOct 21, 20255.0This place is always super clean inside and out, The workers and customer service is amazing too and I can’t begin to say enough abt the main guy who is in charge, always in such a positive and uplifting mood it really makes u comfortable and is a place I personally and would recommend for anyone to come experience and visit frequently. The food is always so amazing and fresh as well, they help accommodate you with your order as needed as well. Overall a definite 5/5 stars for me would even give 6 if possible! (P.S. please bring back hot boxes!)
Frequently Asked Questions About Charleys Cheesesteaks
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 2396 Golden Mile Hwy, Plum, PA 15239, USA, in the Holiday Park Shopping Center.
What are the operating hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday and Saturday from 10:00 AM to 2:00 AM.
Does Charleys Cheesesteaks offer delivery or takeout services?
Charleys Cheesesteaks does not offer delivery, takeout, or drive-through services at this location.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
What kind of food does Charleys Cheesesteaks serve?
Charleys Cheesesteaks serves premium ingredients including 100% USDA choice steak, all-white meat chicken, all-natural cheeses, fresh grilled veggies, hot gourmet fries, and real fruit lemonades.
Where can I order food online from Charleys Cheesesteaks?
You can order from Charleys Cheesesteaks online at https://order.charleys.com/menu/holiday-park-shopping-center/.
What is a nearby fast food option besides Charleys Cheesesteaks in the Holiday Park Shopping Center?
Wendy's is a nearby fast food restaurant located in the Holiday Park Shopping Center, offering burgers and sandwiches.
If I'm visiting the Holiday Park Shopping Center, where can I find a nearby bank or ATM?
S&T Bank and PNC ATM are nearby options for banking and ATM services in the Holiday Park Shopping Center.
Are there any other food options near Charleys Cheesesteaks within Holiday Park Shopping Center?
Yes, you can also find Fox's Pizza Den Plum Borough and Kings Family Restaurants nearby for additional dining options.
What nearby services can I find in the Holiday Park Shopping Center besides restaurants?
Nearby services include Holiday Park Cleaners for laundry, Bayleigh's Hallmark Shop for gifts and cards, The UPS Store for printing and shipping, and Johnstonbaugh's Music Center for musical instruments and lessons.