Dunkin'

4.1
497 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plains, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
158 S River St, Plains, PA
18705, United States

Hours

Reviews

4.1
497 reviews
5 stars
286
4 stars
89
3 stars
48
2 stars
17
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude behavior from staff and management, along with frequent order mistakes.

Food Quality

Several reviews mentioned inconsistent food quality, including cold items and incorrect orders.

Positive Staff Interactions

Despite some negative experiences, many customers praised friendly and helpful staff, particularly in the morning shifts.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and pleasant atmosphere of the location, though others noted issues with cleanliness.

Coffee Consistency

While many enjoyed the coffee, there were complaints about incorrect preparation and inconsistency in taste.
  • SP
    Shannon Pieck
    Jan 5, 2026
    1.0
    Went through drive thru at 7:45 this morning and ordered extra lg. coffee black and turkey sausage w egg and cheese on everything bagel. When I got to work I noticed I had a lg. coffee w 5 cream and 5 sugars. Just went to eat my sandwich for lunch and it turned out to be 2 Boston Creme donuts. Usually the service at this location is very good.
  • FL
    Frank Lamb
    Dec 29, 2025
    1.0
    Shannons mad unprofessional food is undercooked drink filled with ice
  • JR
    Jillian Rachko
    Dec 29, 2025
    1.0
    The manager Shannon is rude and unprofessional.
  • CM
    chuck meade
    Nov 22, 2025
    3.0
    I drive a lifted Jeep Wrangler, and apparently this establishment uses a sensor that looks right under the vehicle as the owner of this establishment I would fix that. My vehicle profile is your problem, not mine.
  • DM
    Devin MacBlain
    Oct 23, 2025
    1.0
    This is what you get when you ask for less ice at Dunkin Donuts. They dont fill the cup up and you get about 3-5 sips before the whole drink is gone. Dont forget that they forget to give you the whole order the first time around. My advice is to not get drinks at Dunkin, they charge about a dollar per sip apparently. Not worth the money at all. Food is alright.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plains, PA?

Dunkin' in Plains, PA is open every day from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.