Dunkin'

4.1
488 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plains, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
158 S River St, Plains, PA
18705, United States

Hours

Reviews

4.1
488 reviews
5 stars
281
4 stars
89
3 stars
48
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff interactions and long wait times, particularly for in-store orders.

Order Accuracy

There were numerous complaints about incorrect orders and items missing from orders, leading to customer frustration.

Coffee Quality

While many praised the coffee, there were also reports of inconsistent quality, with some drinks being poorly made or overly iced.

Cleanliness

Some customers noted cleanliness issues, particularly with food items and the overall store environment.

Staff Friendliness

Despite service issues, several reviews highlighted friendly and helpful staff, contributing positively to the customer experience.
  • CM
    chuck meade
    2 days ago
    3.0
    I drive a lifted Jeep Wrangler, and apparently this establishment uses a sensor that looks right under the vehicle as the owner of this establishment I would fix that. My vehicle profile is your problem, not mine.
  • DM
    Devin MacBlain
    Oct 23, 2025
    1.0
    This is what you get when you ask for less ice at Dunkin Donuts. They dont fill the cup up and you get about 3-5 sips before the whole drink is gone. Dont forget that they forget to give you the whole order the first time around. My advice is to not get drinks at Dunkin, they charge about a dollar per sip apparently. Not worth the money at all. Food is alright.
  • BK
    Bryan Kobusky
    Oct 22, 2025
    5.0
    Great coffee!
  • JC
    Jamie Cooper
    Sep 14, 2025
    2.0
    Food smashed in bag I’m happy it open and remolded but not the same Manager was yelling at her staff it’s a hot mess do better please one of my favorite stops after before work
  • Q4
    Quest 46
    Aug 12, 2025
    4.0
    Go here everyday, no problems. Wonderful staff. Sometimes your items are rushed as its a busy store. So you may not get exacly what you asked for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plains, PA?

Dunkin' in Plains, PA is open every day from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.