At Wendy’s in Pittsburgh, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pittsburgh, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Food was good.
Chili and frosty superb..
THEY MELT THE CHEESE...
HP
Henry Paul
Apr 15, 2026
5.0
People hating need to chill
JJ
Jia Ji
Apr 14, 2026
1.0
And this is probably the worst run Wendy's I've ever been to. And I've been to a lot of them since I get a Wendy's Frosty keychain every year.
Anyway, tonight they were particularly mean and racist so I have to bring that up to the general public. I think they started closing while I was still in line behind other people and when I got to the speaker, they acted like they were still open and made me wait 10 minutes to order. Then after taking my order, they made me wait another 10 minutes. After waiting 20 minutes, I pulled up to the window to check in on them and I could see them inside. I waited another 10 minutes while they actively ignored me clearly visible outside the window before I politely honked once which they still ignored. So now I've been there 30 minutes waiting for my food and I finally started yelling, "Hello? Are you going to make my food?" And then they cursed me out and told me that they were already closed.
What is the point of this? Did they refuse me service because I'm a minority and an immigrant? Did they waste my time at the end of closing because they think it's some sort of funny game? In any case, this is highly disappointing and I'm going to report it to corporate.
WW
W W
Mar 28, 2026
1.0
I don’t get fast food often, came with 2 other people in the car. We pulled up to the drive thru, its completely empty. One voice kindly asks what she can get us and I say I just need a second to look at the menu thank you, she said sure no problem. No exaggeration, less than 30 seconds later, a different voice comes on and said “can I help you find something? Because we are on a timer”, so I panicked and started ordering even though we had less than a minute to look at this point. “Okay sorry, can I get a biggie bite with a cheeseburger and chicken sandwich”, she said “you can’t do two sandwiches”. I said “okay then I need a little more time sorry”- I hear a sigh and then the mic cut. I can tell they are annoyed so I just pulled off without ordering. How are you going to rush me when you guys have zero customers, no one else in line, and half your menu board lights are burnt out so I can barely see the items. All of this took place in about a minutes time.
If you guys are so worried about numbers for corporate, you’re playing yourself by basically telling customers to hurry up. Now your timer is messed up, you can explain to corporate why that person never ended up ordering, and you got a bad review. Congratulations.
A final note for the corporate end of things since I know the employees don’t control the signage- the biggie bite items should say “choice 1” with the sandwiches and “choice 2” with the sides instead of “choose 2” and everything all listed together. It’s misleading.
TC
Tao Chen
Mar 20, 2026
1.0
I ordered and paid on Uber Eats and arrived there to pick up within open hours but the doors are locked and the drive-thru assistant refused to serve me or give me my order because I did not drive there. The conclusion is you may not get your food if you order online and not behave the way they like.
What are the operating hours for the Drive-Thru at Wendy's on Butler Street?
The Drive-Thru is open Monday through Thursday from 6:30 AM to midnight, Friday from 6:30 AM to 1:00 AM, Saturday from 7:00 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does the Wendy's at 4001 Butler Street serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers takeout, delivery, dine-in, and a Drive-Thru service. Delivery availability can be confirmed via the Wendy's app or order.wendys.com.
What payment options are accepted at Wendy's on Butler Street?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the Wendy's location on Butler Street?
You can contact Customer Care through Live Chat or at 888-624-8140, fill out their Customer Satisfaction Survey with your receipt info, or call the location directly at (412) 683-2959.
Is Wendy's hiring staff at this Butler Street location in Pittsburgh, PA?
To check for available jobs, visit the Wendy's Careers page and search for Pittsburgh, PA. If no positions are currently available, it's recommended to check back frequently.
What nearby places can I visit around Wendy's on Butler Street?
Nearby you can visit Mint Foot Massage for relaxation, Subway for another dining option, and the Washington Polytechnic Academy if you are interested in local schools.
Are there entertainment or nightlife venues near this Wendy's location?
Yes, Belvedere's Ultra Dive, a dance club and bar, and Thunderbird Cafe and Music Hall, a music venue and bar, are nearby for nightlife and entertainment options.
Where can I stay if I am visiting Wendy's on Butler Street?
TRYP by Wyndham Pittsburgh Lawrenceville hotel is nearby and offers accommodations if you're visiting the area.
Can I use the Wendy's app to order food from the Butler Street location?
Yes, you can order through the Wendy's mobile app available on the App Store, or via order.wendys.com using the quick link.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: