Wendy's

3.4
818 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1660 Cochran Rd., Pittsburgh, PA
15220, United States

Hours

Reviews

3.4
818 reviews
5 stars
263
4 stars
191
3 stars
125
2 stars
73
1 star
166

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or incorrect food items, with several mentioning that their orders were consistently messed up.

Customer Service

Service quality varied significantly; some staff were praised for being friendly, while others were described as rude or dismissive.

Staffing Issues

Numerous reviews highlighted understaffing, leading to long wait times and poor service experiences.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices among staff.

Drive-Thru Experience

The drive-thru was frequently criticized for slow service and incorrect orders, with many customers expressing frustration over long wait times.
  • BK
    Brian Kirk
    Oct 28, 2025
    5.0
    Nicest workers
  • RB
    Rita Ballesteros
    Oct 28, 2025
    5.0
    Love the fact that I can choose a deal for each family member I love the fries and the burgers 🍔
  • RB
    rasheeda bryant
    Oct 21, 2025
    2.0
    Ordered breakfast at a Dormont location today. The sandwich and the wedges were cold HOW? please tell me how the food was that off putting that early on the morning. How long could the food have been sitting? I have more questions thank dl answers. The person who tookunprder was nice though. She very nicely handed me subpar food with a smile on her face. I think she was a manager too. UGH
  • CL
    Courtney Leavitt
    Oct 2, 2025
    2.0
    To the tall white dude with brown hair and glasses Maybe don't smoke right next to the first pay window. I can't believe I was trying to pay and cigarette smoke being directly blown into my face and car. I had to have my window down to pay the guy. Do better. Gross. Check your cameras at 5.07 pm on Thursday the 2nd you can literally see the jag off blowing his cigarette smoke into my car. Also my fries where ice cold and I paid for a double baconator and you gave me a single. I live less than a mile away. I will be calling headquarters because I have been coming to this location for years with zero issue until today. Take a note from the nice gentleman at the second window with the dreads, he apologized and agreed that what that other employee did was disrespectful.
  • CL
    Carrie Lynn
    Sep 23, 2025
    5.0
    The gentleman with the dreads needs more recognition! He was working every part of that place and you can tell he has good work ethic! I always get a chicken wrap, with no ranch, and sometimes at other places the ranch is still in it or the chicken is dry. At this store my order was correct, hot, and delicious. I didn’t catch your name but thank you so much for the service with a smile. I appreciate you!

Frequently Asked Questions About Wendy's

Is Greentree Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.