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Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Customer Service
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Long Wait Times
Customers consistently noted long wait times in the drive-thru and for food orders, often leading to frustration.
Cleanliness and Staffing
While some reviews praised cleanliness, many highlighted understaffing issues and poor management affecting service quality.
BS
Brevin Straub
2 days ago
3.0
Used to be one of my favorite places but after all the old staff left it sucks so bad. The food is fine but they take a million years to do absolutely anything.
TK
Tracy Kaczmarek
Feb 22, 2026
1.0
Our food order was all wrong and very cold. One of the workers commented that They weren't MacDonalds. I will never go there again.
OP
O. P.
Feb 14, 2026
1.0
Serving ice cold stale food that's probably been sitting around for hours. Lights in dinning room turned out and employees sitting in the dark instead of actually doing their job
CH
Caitlin Hay
Jan 28, 2026
1.0
After a funeral viewing, my husband and I decided to grab a quick bite it eat as we were starving. We had to wait in the drive thru for 27 mins!!!!! The staff was angry and handed us wrong food. When bringing this to their attention they tried to say we needed to pay more money for the right food. They then tossed us correct nuggets that we ordered. When we said the nuggets and fries were ice cold, a staff member said not my problem and slammed the window in our faces. This is the worst Wendy's I have ever been too and will NOT be returning.
AJ
Amy Johnson
Jan 2, 2026
1.0
Dont seem interested in honoring their own operating hours. After 3rd time out of 4 visits in past 6 months, trying to order breakfast DURING their breakfast hours (8-1030) and being told they'd "open when they were ready to" or "theyd already thrown out all the breakfast food" and their refusing ANY sort of concession at all (like "we'll put something on if you can wait", etc). Im fed up enough to leave a negative review.
I give the food 4 stars cuz my orders in the evening are usually fine. Not always hot fries, but thats life- over all orders are accurate. Just seems like no ones really managing the place and customer service is not a thing.