Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or incorrect food items, with several mentioning that their orders were consistently messed up.
Customer Service
Service quality varied significantly; some staff were praised for being friendly, while others were described as rude or dismissive.
Staffing Issues
Numerous reviews highlighted understaffing, leading to long wait times and poor service experiences.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices among staff.
Drive-Thru Experience
The drive-thru was frequently criticized for slow service and incorrect orders, with many customers expressing frustration over long wait times.
BK
Brian Kirk
Oct 28, 2025
5.0
Nicest workers
RB
Rita Ballesteros
Oct 28, 2025
5.0
Love the fact that I can choose a deal for each family member I love the fries and the burgers 🍔
RB
rasheeda bryant
Oct 21, 2025
2.0
Ordered breakfast at a Dormont location today. The sandwich and the wedges were cold HOW? please tell me how the food was that off putting that early on the morning. How long could the food have been sitting? I have more questions thank dl answers. The person who tookunprder was nice though. She very nicely handed me subpar food with a smile on her face. I think she was a manager too. UGH
CL
Courtney Leavitt
Oct 2, 2025
2.0
To the tall white dude with brown hair and glasses Maybe don't smoke right next to the first pay window. I can't believe I was trying to pay and cigarette smoke being directly blown into my face and car. I had to have my window down to pay the guy. Do better. Gross. Check your cameras at 5.07 pm on Thursday the 2nd you can literally see the jag off blowing his cigarette smoke into my car. Also my fries where ice cold and I paid for a double baconator and you gave me a single. I live less than a mile away. I will be calling headquarters because I have been coming to this location for years with zero issue until today. Take a note from the nice gentleman at the second window with the dreads, he apologized and agreed that what that other employee did was disrespectful.
CL
Carrie Lynn
Sep 23, 2025
5.0
The gentleman with the dreads needs more recognition! He was working every part of that place and you can tell he has good work ethic! I always get a chicken wrap, with no ranch, and sometimes at other places the ranch is still in it or the chicken is dry. At this store my order was correct, hot, and delicious. I didn’t catch your name but thank you so much for the service with a smile. I appreciate you!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pittsburgh, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pittsburgh, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (412) 561-5333.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greentree Wendy’s serve breakfast?
Yes, this Wendy’s location in Pittsburgh, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on 1660 Cochran Rd. in Pittsburgh open every day?
Yes, Wendy's at 1660 Cochran Rd., Pittsburgh is open daily from 8:00 AM to midnight, including its drive-thru service.
Does this Wendy's location offer dine-in, drive-thru, and delivery options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order Wendy's food online or via an app?
You can order Wendy's online at order.wendys.com or through the Wendy's app available on the Apple App Store.
Does this Wendy's serve breakfast and what meals do they offer?
Yes, this Wendy's serves breakfast as well as lunch and dinner options.
How can I contact the Wendy's at 1660 Cochran Rd. for feedback or questions?
You can call the location at (412) 561-5333 or reach Wendy's Customer Care via their website or phone at 888-624-8140.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant upon request.
Are there other fast food restaurants near this Wendy's?
Nearby fast food options include another Wendy's and Taco Bell, both offering convenient alternatives close to this location.
What other convenient amenities are near Wendy's on Cochran Rd.?
Close by are several gas stations like Sunoco and Market24, as well as a Citizens Bank branch, ideal for quick errands before or after your meal.
Are there places nearby Wendy's for coffee or breakfast besides Wendy's?
Yes, Bruegger's Bagels nearby offers bagels and coffee, making it a good alternative or complement to your visit to Wendy's.