Wendy's

3.0
1095 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7317 Mcknight Road, Pittsburgh, PA
15237, United States

Hours

Reviews

3.0
1,095 reviews
5 stars
299
4 stars
216
3 stars
147
2 stars
82
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order modifications.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.

Cleanliness

Many customers noted unsanitary conditions, including dirty floors and overflowing trash cans.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about items being stale or not fresh.
  • JM
    John Moser
    Nov 15, 2025
    1.0
    Consistently the worst fast food place I've ever been to. I work in the shopping center and I don't like panda and Panera is too expensive so I occasionally go to Wendy's. They haven't had ice since October. They NEVER have ketchup. The service is the worst of all time and the tables are always covered with crap. A true dump.
  • SP
    S Pin
    Nov 9, 2025
    2.0
    Nap time at Wendy's. Get food and some sleep. What a deal.
  • DM
    Dan Miles
    Nov 5, 2025
    1.0
    Place is dirty and the place is poorly managed takes forever to even take your order this store needs help asap I would love to see what the health department would say after a visit to this location!!
  • KB
    Kylee Best
    Nov 2, 2025
    1.0
    It was an overall awful dining in experience. The food we waited for was cold or barely warm. The workers were rude, inexperienced. I had my two year old nephew with me and the language was not work or public appropriate and MOST definitely not appropriate for him. I was appalled by the stuff that was said and will not be returning to this place.
  • GG
    GARRETT
    Oct 30, 2025
    1.0
    Terrible attitude. The posted dining room hours are that they open at 8am but the doors are locked and it’s 8:22am on a Thursday morning. I tried opening the door but they just stared at me so I had to use the drive thru. Dumb.

Frequently Asked Questions About Wendy's

Is Mcknight Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.