Wendy's

3.0
1104 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7317 Mcknight Road, Pittsburgh, PA
15237, United States

Hours

Reviews

3.0
1,104 reviews
5 stars
300
4 stars
216
3 stars
150
2 stars
84
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty tables and overflowing trash cans, contributing to a negative dining experience.

Food Quality

Many customers complained about cold, stale, or incorrect food orders, indicating a decline in food quality.

Management Issues

Reviews frequently mentioned poor management practices, including lack of staff training and inadequate response to customer complaints.
  • PM
    Peggy Miller
    Jan 3, 2026
    3.0
    Drive through no was there fries were cold.
  • MD
    Maxwell Davis
    Dec 25, 2025
    1.0
    Ordered 2 drinks and didnt get a second straw. Ordered a 4 piece nugget and they were salty. The one at the bottom of the nugget cup was just coated in salt. Totaly inedible.
  • CR
    Christopher Rodriguez
    Dec 13, 2025
    2.0
    This place was disappointing soda machines ice did not work. The soda had no carbonation. When food was ready it just sat there. Why ask for a name if you're not going to call it out. Only reason why I noticed was because I went to see whar qas taking so long. Food came out alright. Customer service was meh at best
  • MM
    Matt De More
    Dec 12, 2025
    1.0
    Absolutely the worst Wendy’s in the area. The staff lack any sort of respect towards the customers. I walked in a stood at the register looking at them while they all stood around not doing anything. The dude taking my order literally read it all back to me and still put it in the system wrong. The staff needs to be replaced at this location with people who actually care about the work they’re doing and aren’t just there for a paycheck. The staff are completely rude to anybody that steps foot in the door. The quality is not there. The manager leaving the store because her shift was over was the one who answered me and my complaint that my girls food wasn’t in the bag. Corporate absolutely needs to replace the people working at this location. The guy working the drive through looked higher than a kite. And I don’t throw that around lightly. I hate to be that person to write a bad review on a place I go to, but this place is beyond embarrassing. 0/10 service 0/10 employees. Terrible all around. Do not go here if you want “fast food”
  • NF
    Nahas Family
    Dec 9, 2025
    5.0
    Wendy’s corporation get these people some help!

Frequently Asked Questions About Wendy's

Is Mcknight Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's on Mcknight Road?

The drive-thru at Wendy's on Mcknight Road is open daily from 8:00 AM to midnight.