Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and negative interactions.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with food preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Food Quality
Many reviews indicated dissatisfaction with food quality, including cold or poorly prepared items.
Speed of Service
Customers often complained about slow service, particularly in the drive-thru, with long wait times reported.
BG
Bill Green
Oct 15, 2025
5.0
Staff is always nice and food comes out fast
TM
Taylor Morgan
Sep 29, 2025
1.0
Ordered a 10 peice nugget, received 6 peices of nuggets with 4 sauces... The cashier was great.. I'm sure it's the ones who assemble the food that need basic education and help with couting... Child labor laws need to reevaluate who can be hired...
TM
Trevor McDaniel
Sep 25, 2025
1.0
Crazy to think you can’t get breakfast food any earlier than 8 am.
JB
Joshua Baldwin
Aug 20, 2025
1.0
This restaurant has terrible service if you’re a pedestrian on foot. If you come here during the evening, you will be told to leave the restaurant and go to the drive-through. So I walked to the drive-through, and was told “come back in your car“ even though I had placed an order on the mobile app for pickup. I generally like Wendy’s, but I am not going to order from this location again.
JB
James Beltz
Jul 28, 2025
2.0
I ask for extra bacon and lettuce on my number 6. I got one piece of bacon and one piece of lettuce. Got charged for extra bacon but didn’t even get the regular amount
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's at 891 Freeport Road, Pittsburgh?
Wendy's is open daily from 8:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
Does this Wendy's location have a drive-thru service and what are its hours?
Yes, there is a drive-thru available from 8:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
Is Wendy's open for breakfast and what meals are served?
Yes, this Wendy's location serves breakfast, lunch, and dinner every day.
Can I order Wendy's food online or via a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or by visiting order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can contact the location at (412) 781-0474 or reach out through Wendy's Customer Care team via their website or call 888-624-8140.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition info are available on the Wendy's website and mobile app after selecting the Pittsburgh, PA location.
Are there any nearby dining options around Wendy's at 891 Freeport Road?
Yes, nearby dining options include Chili's Grill & Bar, It's Just Wings, McDonald's, Eat'n Park, Famous Dave's, Dingbats, and Walnut Grill.
What nearby amenities can I access when visiting Wendy's at 891 Freeport Road?
Nearby amenities include AT&T Store, Waterworks Mall, Sears Optical, Bank of America ATM and Financial Center, PA Wine & Spirits Superstore, Walmart, and Bed Bath & Beyond.
Are there medical facilities near Wendy's at 891 Freeport Road?
Yes, nearby medical facilities include Fox Chapel Waterworks Breast Imaging, Patrick J Ward MD, Tri-County Cardiology, Express Care At AHN Outpatient Center - Waterworks, AGH Colon and Rectal Surgery, AHN Orthopedic Institute, Century Medical Associates, AHN Neurology, and Brian F Moore MD.