Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Cleanliness
Customers consistently reported unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the freshness and accuracy of their orders.
Service Issues
Frequent complaints about long wait times, incorrect orders, and issues with the drive-thru and mobile ordering systems were noted.
Operational Hours
Customers expressed frustration over inconsistent dining room hours and early closures, impacting accessibility for those without cars.
MR
Michael Reed
4 days ago
1.0
The food was cold and the people in the drive through was extremely rude and disrespectful.
BB
BlackTopSamurai
4 days ago
2.0
This Wendy's really needs a renovation with their staff. I ordered 2 $4 Biggie Bags (Cheeseburger, Small Fries. 4 Piece Chicken Nugget, and a drink) through the online app and picked up through the drive through. When I came, no one was inside or outside customer wise so I assumed it shouldn't be too much of a hassle. I come up to the intercom and a person says that someone else will be there to help me. Then a woman rudely tells me what do I want to order. I tell her my online order and proceed to the windows where there are several women dancing and laughing inside, a few staring at me awkwardly. When they gave me my food, my drinks didnt have the lids on entirely and some spilled on my shorts. No napkins or straws in the bag. My sandwiches, for some strange reason was covered in some type of juice. Im assuming it was pickle juice since each burger had 5 pickles on it, which seems a bit assessive for a sandwich. The only good thing I will say about the food was the fries and nuggets were nice and hot and crispy.
Overall for the food I got, the service didnt match. The staff needs a rework and some serious discussions on future orders.
JT
James Theiss
6 days ago
1.0
Everything about this place is disgusting starting with the filthy Glass doors and windows as you enter. The majority of the staff doesn’t speak English. There’s no counter service kiosk only of course there’s no sign up to tell you that so you just stand there for five minutes and then ask to be waited on and then they tell you it’s kiosk only. don’t even think about using the bathrooms unless you’re looking to go to the doctor for whatever you’re gonna get in there. I honestly have no idea how that health department lets this place operate. Only one word to describe this place and it’s NASTY! Stay as far away from here as you can get
JJ
James
Dec 22, 2025
1.0
Terrible place to eat, order a salad with blue cheese was told there was no blue cheese. All this after waiting 10 minutes then telling me there was no cash order the i needed to use the kiosk. I used a credit card. And was told I couldn't get a refund because I used the kiosk. Because they didn't have what I ordered. The young lady's are rude. And the manager on shift played dumb and ignored me
GH
Grant Huchel
Dec 20, 2025
1.0
Go to the Taco Bell or McDonalds next door. Don’t go here.
Does not stay open until their allocated 1am closing time. Don’t try the late night drive through. They’ll either “close early” or it will be absolute trash. This location relies solely on the gameday crowds to stay open.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 725 Allegheny Ave, Pittsburgh?
The drive-thru is open Monday through Thursday from 8:00 AM to midnight, Friday and Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does Wendy's at 725 Allegheny Ave serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's online or via an app for pickup or delivery?
Yes, you can order through the Wendy's app or the website at order.wendys.com for pickup, delivery, or to-go orders.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 725 Allegheny Ave for feedback or questions?
You can call the location directly at (412) 231-1653, reach customer care via live chat on their Contact page, or call 888-624-8140.
Are there any nearby fast food restaurants to this Wendy's location?
Nearby fast food options include Taco Bell, Subway, and McDonald's, which you can visit if you want variety or alternatives in the area.
What entertainment options are near Wendy's at 725 Allegheny Ave?
The Moonshot Museum is nearby, a great spot to visit before or after your meal for a family-friendly experience.
Are there any nearby hotels or accommodations close to Wendy's?
Villagio Luxury Shops & Hotel is nearby, offering convenient lodging if you're visiting the area and want to stay close to dining options.
Is there parking available near Wendy's at 725 Allegheny Ave?
Yes, the Green 22 parking area is nearby, providing parking options for customers visiting Wendy's or other local businesses.
How can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website and mobile app, and also on posters in each restaurant, with staff ready to assist you.