Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order handling.
Staff Attitude
Many reviews highlighted unprofessional and rude behavior from staff, including poor customer interactions and lack of attentiveness.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
Cleanliness
The restaurant's cleanliness was a common concern, with reports of dirty dining areas and unsanitary conditions.
Food Quality
Several reviews mentioned food being served cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
JJ
Jordan
Nov 13, 2025
1.0
the girl who was working the drive through today was so miserable and very rude. if you don’t wanna work with the public then that’s not for you. and the bread is always so stale.
CJ
Curtis Hanner Jr.
Nov 13, 2025
1.0
The worst Wendy’s. And the cashier is so rude
CA
Colin A.
Oct 28, 2025
1.0
I’ve had multiple bad experiences at this Wendy’s (6296 Steubenville Pike). My orders are often wrong, missing items or completely incorrect ones. I’ve had to drive back more than once just to get what I originally paid for. The staff are rude and make it seem like a hasslewhen they make the mistake. It’s frustrating to have to double-check every bag before leaving. Definitely needs better quality control and attention to detail.
MV
M V (Vontlofen)
Oct 25, 2025
1.0
How this place manages to keep above a 3-star rating is beyond me. Who is managing this place? The standards here are low enough for anyone to be employed I guess. The front desk attendant was so spaced out that she couldn't remember what she did 30 seconds ago let alone who ordered what.
KC
Kimberly Clark
Oct 19, 2025
1.0
Worst Wendy’s experience. Waited 15 minutes in drive thru at the order place, to be told to wait wait wait. So we finally went inside, the kid behind the counter ignored us, then finally asked what he could get for us, he got cut off by the drive thru person to ring something in. No apologies, no service at all. They got our order wrong, we had to wait 10 minutes inside for our food. Again, no sorry or any type of apology. 25 minutes waiting on “fast food”. What a joke. Kids working were wiping down empty tables, restocking items that were full, no one was helping cook. Would never come to this location again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pittsburgh, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pittsburgh, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (412) 787-0808.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Steubenville Pike Wendy’s serve breakfast?
Yes, this Wendy’s location in Pittsburgh, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Steubenville Pike?
The drive-thru is open daily from 8:00 AM to 12:00 AM.
Does the Wendy's at 6296 Steubenville Pk serve breakfast?
Yes, this location offers breakfast items including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this location?
Delivery may be available; check availability by entering your address on Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's Steubenville Pike?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a Wendy's app available for ordering and deals?
Yes, you can order using the Wendy's app available on the Apple App Store.
How can I provide feedback or contact the Wendy's on Steubenville Pike?
You can call the location at (412) 787-0808 or use the Customer Care page online, live chat, or the satisfaction survey linked on Wendy's website.
What are the dining options available at Wendy's on Steubenville Pike?
This Wendy's offers dine-in, drive-thru, takeout, and delivery (where available), but no curbside pickup.
What nearby fast food options are available around Wendy's on Steubenville Pike?
Nearby options include another Wendy's, Popeyes® Louisiana Kitchen, and McDonald's, giving you several quick-service choices in the area.
Are there any nearby services I can access when visiting Wendy's on Steubenville Pike?
Yes, nearby you will find First National Bank, Walgreens pharmacy, and several dental offices like Aspen Dental and Anna Cahall, DDS for your convenience.
What nearby attractions or community resources are close to Wendy's on Steubenville Pike?
Nearby community resources include Robinson Township Library, Lightning Church, and the Ruffed Grouse Society & American Woodcock Society, which you might explore before or after your visit.