Wendy's

3.7
1071 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6296 Steubenville Pk, Pittsburgh, PA
15205, United States

Hours

Reviews

3.7
1,071 reviews
5 stars
398
4 stars
292
3 stars
168
2 stars
61
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order handling.

Staff Attitude

Many reviews highlighted unprofessional and rude behavior from staff, including poor customer interactions and lack of attentiveness.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty dining areas and unsanitary conditions.

Food Quality

Several reviews mentioned food being served cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
  • JJ
    Jordan
    Nov 13, 2025
    1.0
    the girl who was working the drive through today was so miserable and very rude. if you don’t wanna work with the public then that’s not for you. and the bread is always so stale.
  • CJ
    Curtis Hanner Jr.
    Nov 13, 2025
    1.0
    The worst Wendy’s. And the cashier is so rude
  • CA
    Colin A.
    Oct 28, 2025
    1.0
    I’ve had multiple bad experiences at this Wendy’s (6296 Steubenville Pike). My orders are often wrong, missing items or completely incorrect ones. I’ve had to drive back more than once just to get what I originally paid for. The staff are rude and make it seem like a hasslewhen they make the mistake. It’s frustrating to have to double-check every bag before leaving. Definitely needs better quality control and attention to detail.
  • MV
    M V (Vontlofen)
    Oct 25, 2025
    1.0
    How this place manages to keep above a 3-star rating is beyond me. Who is managing this place? The standards here are low enough for anyone to be employed I guess. The front desk attendant was so spaced out that she couldn't remember what she did 30 seconds ago let alone who ordered what.
  • KC
    Kimberly Clark
    Oct 19, 2025
    1.0
    Worst Wendy’s experience. Waited 15 minutes in drive thru at the order place, to be told to wait wait wait. So we finally went inside, the kid behind the counter ignored us, then finally asked what he could get for us, he got cut off by the drive thru person to ring something in. No apologies, no service at all. They got our order wrong, we had to wait 10 minutes inside for our food. Again, no sorry or any type of apology. 25 minutes waiting on “fast food”. What a joke. Kids working were wiping down empty tables, restocking items that were full, no one was helping cook. Would never come to this location again.

Frequently Asked Questions About Wendy's

Is Steubenville Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.