Wendy's

3.7
1077 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6296 Steubenville Pk, Pittsburgh, PA
15205, United States

Hours

Reviews

3.7
1,077 reviews
5 stars
401
4 stars
291
3 stars
168
2 stars
64
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Speed of Service

Many customers experienced long wait times in both the drive-thru and inside the restaurant, with some noting that the service was exceptionally slow.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Inconsistent Experience

While some customers praised specific staff members for excellent service, the overall experience varied greatly, with many expressing frustration over repeated issues.
  • EB
    Ed Buti
    1 day ago
    5.0
    Came in with a big order. They took care if it fast with no complaints. Food was hot and delicious.
  • HH
    Henry
    Dec 28, 2025
    2.0
    Waited a while for a cold sandwich, at least give it quickly if it's cold!
  • JM
    Jake Meals
    Dec 28, 2025
    2.0
    Somehow closed every time I go there past 10 even though the hours say open until 12. There are still employees sitting in the dining room though. I ordered on the app one night, pulled up to the "We're closed" message, went and got food elsewhere, 30 minutes later I drive back they're still just chilling in the dining room. Like 4 people! Just change the hours if you're not actually gonna be open.
  • CR
    Chris R
    Dec 21, 2025
    2.0
    Everytime I've come here the staff is laughing on the intercom, being loud and unprofessional, many times I have asked for a zero sugar minute maid fruit punch for my friend as he is diabetic, but they give us the regular fruit punch with all the sugar. When we do get it right, ill have to ask because they dont mark it, and then they dont know either. They need to calm down and pay attention to their responsibilities. The service is fast, but thats because the just load up on stored food. The fries are always cold, and sometimes you might get lucky and get a fresh burger when they have to cook new meat. Just means the fries are gonna be even colder. It use to be a good Wendy's spot, but I think the good ones quit.
  • TW
    tim woodhall
    Dec 12, 2025
    1.0
    It’s says open until midnight. You go at 10pm one night and nobody’s there. You show up another night and they’re out of majority of their options. You go there again around 11pm, placing an online order through the app and complete payment, but the drive thru says they’re closed. A waste of time and completely frustrating.

Frequently Asked Questions About Wendy's

Is Steubenville Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Steubenville Pike?

The drive-thru is open daily from 8:00 AM to 12:00 AM.