Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
The quality of food was inconsistent, with complaints about cold, old, or improperly cooked items, while some customers praised fresh and tasty meals.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and concerns about food safety, including reports of finding hair or bugs in food.
PA
Polly Anna
Nov 13, 2025
1.0
You know, I really wanted to give this Wendy's the benefit of the doubt. BUT LITERALLY every single time I come here it's a problem. They can't get the order correct. I don't know how you stay in business. I won't be spending my money here anymore, because if I have to drive BACK to the store to get the correct food, the rest of my food is cold. My advice would be to check your order THOROUGHLY EVERY TIME. I was a fairly regular customer too. It's a shame. I got burned one too many times, and they were completely unapologetic about it as well. Do better. People are spending their hard earned money on trash food already, at least give us what we ordered.
TT
Thecupcakecrew
Sep 7, 2025
2.0
Was in line behind 5 cars. 3 cars got out of line because it was going so slow. Takes at least 5-10 minutes to even acknowledge one single car is there. No one in the lobby so like what are they doing in there?
TP
Talaine Peterson
Aug 26, 2025
2.0
The food was awful. The potato wedges dry and hard, egg was rubbery and slightly hard. The French toast was burnt(I did refuse & had money returned for the French toast). The biscuit was good, as well as the lemonade. The server was polite, patient, and friendly. One server remained on their cell phone near the fryer almost the entire time. When they were done they laid the phone down near the fryer.
HH
HairBySamDiane
Aug 7, 2025
5.0
I was over this way a few weeks ago, and I can’t forget to send a special thank you to Devin. I got to Wendy’s at different locations, and tonight choose to go here. So happy I did. I’m sure he was probably the only one working with another when I arrived, a hour before close and had a decent order. He was so kind, so understanding and even made all fresh food and had correct amount of nuggets in my order. He needs to be a manager, team leader for all the Wendy’s. His service went above and beyond. I really am grateful for this employee. 10 out of 5 because of this guy.
JW
Joseph Wentzel
Jul 28, 2025
5.0
The place is hidden back off the road, but the crew stays friendly and on the ball!! Give these folks some business!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pittsburgh, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pittsburgh, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (412) 884-8010.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Brentwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Pittsburgh, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 60 Town Square Way, Pittsburgh?
Wendy's at 60 Town Square Way, Pittsburgh is open daily from 8:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service with the same hours as the restaurant, from 8:00 AM to midnight every day.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's at this location offers both delivery and takeout options. Delivery availability can be checked via the Wendy's app or the website order.wendys.com.
Does Wendy's at Town Square Way serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What forms of payment does Wendy's at this location accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu prices and allergen information?
Menu prices and nutrition/allergen information can be viewed at order.wendys.com or via the Wendy's mobile app for this location.
How can I contact Wendy's at 60 Town Square Way for feedback or inquiries?
You can call this Wendy's directly at (412) 884-8010 or reach Customer Care via the Wendy's Contact page or call 888-624-8140.
What nearby places can I visit when I come to Wendy's at Town Square Way?
Nearby you can visit the Citizens bank, Chipotle Mexican Grill for more dining options, and the Dollar Tree for shopping. These locations offer convenience and variety around Wendy's.
Is there a fitness center close to Wendy's for a workout before or after eating?
Yes, Anytime Fitness is a nearby gym where you can work out before or after your meal at Wendy's.
Are there any health or wellness services near this Wendy's location?
Yes, nearby health and wellness options include City of Bridges Chiropractic and Family Behavioral Resources, providing chiropractic care and counseling services.