Wendy's

3.5
907 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
60 Town Square Way, Pittsburgh, PA
15227, United States

Hours

Reviews

3.5
907 reviews
5 stars
354
4 stars
172
3 stars
115
2 stars
74
1 star
192

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and poor acknowledgment of customers.

Food Quality

Customers frequently complained about cold, old, or poorly prepared food, with some noting that freshness was inconsistent.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The dining area and food preparation areas were often described as dirty or unsanitary, impacting customer perceptions.
  • JD
    James Delahanty
    6 days ago
    1.0
    I tried ordering through Uber Eats several times, with each order being cancelled. This is the 3rd time I tried ordering from this location in the past few months and this happens.
  • RT
    Renee Terry-Newman
    Dec 29, 2025
    4.0
    They almost always get our order correct which is becoming a rarity nowadays.
  • JL
    Jeffrey Lynn
    Dec 27, 2025
    1.0
    Breakfast sandwich this morning, english muffin not toasted, sandwich cold, and coke was flat. Real bad . Threw away after one bite.
  • JJ
    Jennifer Jacobson
    Nov 13, 2025
    1.0
    You know, I really wanted to give this Wendy's the benefit of the doubt. BUT LITERALLY every single time I come here it's a problem. They can't get the order correct. I don't know how you stay in business. I won't be spending my money here anymore, because if I have to drive BACK to the store to get the correct food, the rest of my food is cold. My advice would be to check your order THOROUGHLY EVERY TIME. I was a fairly regular customer too. It's a shame. I got burned one too many times, and they were completely unapologetic about it as well. Do better. People are spending their hard earned money on trash food already, at least give us what we ordered.
  • TT
    Thecupcakecrew
    Sep 7, 2025
    2.0
    Was in line behind 5 cars. 3 cars got out of line because it was going so slow. Takes at least 5-10 minutes to even acknowledge one single car is there. No one in the lobby so like what are they doing in there?

Frequently Asked Questions About Wendy's

Is Brentwood Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 60 Town Square Way, Pittsburgh?

Wendy's at 60 Town Square Way, Pittsburgh is open daily from 8:00 AM to 12:00 AM (midnight).