Wendy's

3.3
2720 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5422 Baum Blvd., Pittsburgh, PA
15232, United States

Hours

Reviews

3.3
2,720 reviews
5 stars
867
4 stars
586
3 stars
437
2 stars
246
1 star
584

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty floors and tables, and unpleasant odors.

Food Quality

While some customers enjoyed the food, others complained about incorrect items, cold food, and overall poor quality.

Staffing Problems

Frequent mentions of being understaffed and unprofessional behavior among employees were noted.
  • J3
    Jax 3636
    1 day ago
    1.0
    Found a sheet of wax paper in my baconator. Ate almost half of it before I realized. I go here like 2 or 3 times a week because it's on the walk home from work. I think I'm gonna stop going. The feeling of finding an inedible object in your food is really not a good one. Wouldn't recommend.
  • MM
    Malcolm Myers
    2 days ago
    5.0
    Food was good and staff really professional
  • CK
    Christopher Kass
    Dec 8, 2025
    2.0
    I gotta stop going to this Wendy's. They get about 60% of your order right every time. Also, and not their choice, but the new shredded lettuce is so gross.
  • MB
    maddie brown
    Dec 4, 2025
    1.0
    there are 10 DoorDash waiting inside for their orders and the orders are already done. We could all see them and no employee will come up to the front to open the door to hand out the driver’s orders. This place is a wreck food thrown everywhere. terrible customer service do not come here.
  • SS
    Samantha Schaefer
    Dec 1, 2025
    1.0
    came here today for a quick lunch with my friend, the service was ridiculous, the younger man working the burger area was beyond rude to two man waiting to order responding to them asking for there order to be taken by saying " well I'm waiting for you" and then aggressively with the worst tone take there order. on top of the blatant rudeness of the staff. my single medium fry took over 20 mins to get and i probably would of waited another 30 mins if i didn't ask about it. my friend waited for her burger and after again waiting 30 mins and asking about hers burger man said oh my bad and picked up a bag that had been sitting there the past 20 mins on the station counter, keep in mind he kept vocalizing the fact that he had his work under control and he was " ahead of the game" or something along those lines.the women who i assume to be the manger was walking around with her head cut off openly messing up orders and then joking about it ( fixing them of course but wasting so much time) the burger man reacted to this mess ups very actively waving his hands and raising his voice. honestly the most unorganized fast food place i have ever been. she mentioned being understaffed for the day when someone had called the store to inform them they would be late to an interview, again everything was very vocal and not professional. i understand being understaffed but it truly is not that hard.

Frequently Asked Questions About Wendy's

Is Baum Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 5422 Baum Blvd, Pittsburgh?

The drive-thru is open Monday to Friday from 7:00 AM to 4:00 AM, and on Saturday and Sunday from 8:00 AM to 4:00 AM.