Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unresponsive, and unprofessional.
Food Quality
Many customers reported receiving cold or improperly prepared food, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Operational Issues
Customers frequently experienced issues with the drive-thru, including long wait times, locked doors, and unavailability of service.
Management Problems
Frequent changes in management and staff were noted, contributing to inconsistent service and a lack of accountability.
HS
Howard Szuminsky
Oct 30, 2025
2.0
Pull up to the drive-through. The nice young lady said pull around to the second window waited there 3 to 4 minutes a Neice lady said there’s no manager on duty right now. It’s gonna be quite some time before you get your food. Is that OK? I’m hungry and I want someplace else
FM
Felicia Mull
Oct 28, 2025
5.0
Quick and easy love this Wendy’s, use for my lunch breaks addicted to the chili and tangerine lemonade
JJ
Jeanae Torres (Jean)
Oct 24, 2025
5.0
The Wendy's with the best view
MR
Mr.Sergio Robledo
Oct 11, 2025
2.0
Terrible customer service..food was cold
CT
Charlene Tingler
Oct 8, 2025
2.0
Its hit or miss big time here. Seems to change management or staff alot and most of them are rude.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pittsburgh, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pittsburgh, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (412) 422-0208.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Browns Hill Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Pittsburgh, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for drive-thru service at Wendy's on Browns Hill Road?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's on Browns Hill Road serve breakfast?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout options. You can order through their app or via order.wendys.com by selecting this location.
Is this Wendy's location currently hiring staff?
To check current job openings in Pittsburgh, PA, visit the Wendy's Careers page and search for jobs at this location or nearby.
How can I contact Wendy's Browns Hill Road location for questions or feedback?
You can call the location directly at (412) 422-0208, reach Customer Care via live chat on the Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
What payment methods are accepted at Wendy's on Browns Hill Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, through various retailers, or online through the Wendy's gift card portal.
What are some nearby places of interest close to Wendy's on Browns Hill Road?
Nearby places include Great Allegheny Passage park and trails, Dunkin' coffee shop, Jersey Mike’s Subs sandwich shop, and Bruster’s Real Ice Cream.
How can the Great Allegheny Passage enhance my visit to Wendy's Browns Hill Road?
After enjoying a meal at Wendy's, you can visit the nearby Great Allegheny Passage for activities like hiking or mountain biking, making it a great way to relax and stay active.
If visiting Wendy's Browns Hill Road, where can I grab a coffee nearby?
Dunkin', located nearby, is a convenient spot to grab coffee or a smoothie before or after your meal at Wendy's.