Wendy's

2.8
1617 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4524 Browns Hill Rd., Pittsburgh, PA
15217, United States

Hours

Reviews

2.8
1,617 reviews
5 stars
373
4 stars
224
3 stars
285
2 stars
171
1 star
564

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unresponsive, and unprofessional.

Food Quality

Many customers reported receiving cold or improperly prepared food, leading to dissatisfaction with their meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling.

Operational Issues

Customers frequently experienced issues with the drive-thru, including long wait times, locked doors, and unavailability of service.

Management Problems

Frequent changes in management and staff were noted, contributing to inconsistent service and a lack of accountability.
  • HS
    Howard Szuminsky
    Oct 30, 2025
    2.0
    Pull up to the drive-through. The nice young lady said pull around to the second window waited there 3 to 4 minutes a Neice lady said there’s no manager on duty right now. It’s gonna be quite some time before you get your food. Is that OK? I’m hungry and I want someplace else
  • FM
    Felicia Mull
    Oct 28, 2025
    5.0
    Quick and easy love this Wendy’s, use for my lunch breaks addicted to the chili and tangerine lemonade
  • JJ
    Jeanae Torres (Jean)
    Oct 24, 2025
    5.0
    The Wendy's with the best view
  • MR
    Mr.Sergio Robledo
    Oct 11, 2025
    2.0
    Terrible customer service..food was cold
  • CT
    Charlene Tingler
    Oct 8, 2025
    2.0
    Its hit or miss big time here. Seems to change management or staff alot and most of them are rude.

Frequently Asked Questions About Wendy's

Is Browns Hill Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.