Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,621 reviews
5 stars
375
4 stars
224
3 stars
284
2 stars
171
1 star
567
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times and lack of acknowledgment from staff.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared meals.
- SMseth McFarland3 days ago1.0Lazy. No frosty? What do you mean? Just being lazy. The woman working the window at 10:17 Friday night needs fired. Worst customer service. Not even a thank you.
- RARoberto Ayala6 days ago1.0Worst customer service, food and fries with no flavor, just burn oil… what a shame
- MCMichael CJan 4, 20265.0The staff here are the best. They deal with absolute chaos; various ingredients out, credit card machine down, frosty machine busted, drive thru software that gets all messed up if somebody leaves without ordering, and the staff manage to be friendly, accommodating, and generally cheerful through all of it. Great folks.
- AOAngel OrdDec 2, 20255.0We ordered a huge order through the app for work and everything was there including the extra sauces etc.
- ARAngela RoseDec 1, 20251.0Hard bread like Old Warm fries never again drive thru sucks at night
Frequently Asked Questions About Wendy's
Is Browns Hill Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for drive-thru service at Wendy's on Browns Hill Road?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's on Browns Hill Road serve breakfast?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout options. You can order through their app or via order.wendys.com by selecting this location.
Is this Wendy's location currently hiring staff?
To check current job openings in Pittsburgh, PA, visit the Wendy's Careers page and search for jobs at this location or nearby.
How can I contact Wendy's Browns Hill Road location for questions or feedback?
You can call the location directly at (412) 422-0208, reach Customer Care via live chat on the Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
What payment methods are accepted at Wendy's on Browns Hill Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, through various retailers, or online through the Wendy's gift card portal.
What are some nearby places of interest close to Wendy's on Browns Hill Road?
Nearby places include Great Allegheny Passage park and trails, Dunkin' coffee shop, Jersey Mike’s Subs sandwich shop, and Bruster’s Real Ice Cream.
How can the Great Allegheny Passage enhance my visit to Wendy's Browns Hill Road?
After enjoying a meal at Wendy's, you can visit the nearby Great Allegheny Passage for activities like hiking or mountain biking, making it a great way to relax and stay active.
If visiting Wendy's Browns Hill Road, where can I grab a coffee nearby?
Dunkin', located nearby, is a convenient spot to grab coffee or a smoothie before or after your meal at Wendy's.