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Wendy's

2.8
(1626 reviews)

Business Details

(412) 422-0208

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pittsburgh, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pittsburgh, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4524 Browns Hill Rd., Pittsburgh, PA
15217, United States

Hours

Reviews

2.8
1,626 reviews
5 stars
376
4 stars
224
3 stars
284
2 stars
172
1 star
570

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unresponsive, and unprofessional.

Food Quality

Many customers reported receiving cold or poorly prepared food, with several instances of missing items from orders.

Operational Issues

Frequent complaints about the drive-thru being closed or orders not being taken during posted hours, leading to frustration among customers.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Staff Attitude

Multiple customers noted that staff members displayed a lack of care and professionalism, contributing to a negative dining experience.
  • AP
    Autumn Pope
    Feb 19, 2026
    5.0
    Good food when the kids are not working during the day!!!!! I only go through the drive thru.
  • BB
    Brandon
    Feb 6, 2026
    1.0
    This place is poorly run. They’re open until midnight, but when you show up at 11pm, the doors are locked and no one is taking orders through drive through. After waiting for five minutes, I called the store and they said “Oh, we weren’t listening to the headsets.” Unacceptable customer service. Not even an apology.
  • TM
    Talisha McCarthy
    Jan 17, 2026
    1.0
    Manager was very rude! Was missing a breakfast sandwich from my order so I had to drive back and when I arrived I was welcomed with attitude. I asked if I can have something for the inconvenience and was then told that he was inconvenienced too because he’s working multiple positions. Which has nothing to do with me..when I seen at least 4 staff members. 0/10 HIGHLY DONT RECOMMEND!!! The manager is a big black heavy set guy
  • JK
    Joe K
    Jan 16, 2026
    1.0
    If you ever decide you're hungry between 1030pm and midnight, keep driving cuz you ain't getting food.
  • SM
    seth McFarland
    Jan 9, 2026
    1.0
    Lazy. No frosty? What do you mean? Just being lazy. The woman working the window at 10:17 Friday night needs fired. Worst customer service. Not even a thank you.

Frequently Asked Questions About Wendy's

Is Browns Hill Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for drive-thru service at Wendy's on Browns Hill Road?

The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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