At Wendy’s in Pittsburgh, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pittsburgh, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unresponsive, and unprofessional.
Food Quality
Many customers reported receiving cold or poorly prepared food, with several instances of missing items from orders.
Operational Issues
Frequent complaints about the drive-thru being closed or orders not being taken during posted hours, leading to frustration among customers.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.
Staff Attitude
Multiple customers noted that staff members displayed a lack of care and professionalism, contributing to a negative dining experience.
AP
Autumn Pope
Feb 19, 2026
5.0
Good food when the kids are not working during the day!!!!! I only go through the drive thru.
BB
Brandon
Feb 6, 2026
1.0
This place is poorly run. They’re open until midnight, but when you show up at 11pm, the doors are locked and no one is taking orders through drive through. After waiting for five minutes, I called the store and they said “Oh, we weren’t listening to the headsets.” Unacceptable customer service. Not even an apology.
TM
Talisha McCarthy
Jan 17, 2026
1.0
Manager was very rude! Was missing a breakfast sandwich from my order so I had to drive back and when I arrived I was welcomed with attitude. I asked if I can have something for the inconvenience and was then told that he was inconvenienced too because he’s working multiple positions. Which has nothing to do with me..when I seen at least 4 staff members. 0/10 HIGHLY DONT RECOMMEND!!! The manager is a big black heavy set guy
JK
Joe K
Jan 16, 2026
1.0
If you ever decide you're hungry between 1030pm and midnight, keep driving cuz you ain't getting food.
SM
seth McFarland
Jan 9, 2026
1.0
Lazy. No frosty? What do you mean? Just being lazy. The woman working the window at 10:17 Friday night needs fired. Worst customer service. Not even a thank you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for drive-thru service at Wendy's on Browns Hill Road?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's on Browns Hill Road serve breakfast?
Yes, this location serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout options. You can order through their app or via order.wendys.com by selecting this location.
Is this Wendy's location currently hiring staff?
To check current job openings in Pittsburgh, PA, visit the Wendy's Careers page and search for jobs at this location or nearby.
How can I contact Wendy's Browns Hill Road location for questions or feedback?
You can call the location directly at (412) 422-0208, reach Customer Care via live chat on the Contact page, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
What payment methods are accepted at Wendy's on Browns Hill Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are gift cards available at this Wendy's location?
Yes, Wendy's gift cards can be purchased in-restaurant, through various retailers, or online through the Wendy's gift card portal.
What are some nearby places of interest close to Wendy's on Browns Hill Road?
Nearby places include Great Allegheny Passage park and trails, Dunkin' coffee shop, Jersey Mike’s Subs sandwich shop, and Bruster’s Real Ice Cream.
How can the Great Allegheny Passage enhance my visit to Wendy's Browns Hill Road?
After enjoying a meal at Wendy's, you can visit the nearby Great Allegheny Passage for activities like hiking or mountain biking, making it a great way to relax and stay active.
If visiting Wendy's Browns Hill Road, where can I grab a coffee nearby?
Dunkin', located nearby, is a convenient spot to grab coffee or a smoothie before or after your meal at Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: