At Wendy’s in Pittsburgh, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pittsburgh, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer experiences with service were mixed, with some praising friendly staff while others reported unprofessional behavior and long wait times.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality varied, with some enjoying the taste while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, particularly in the dining area and restrooms.
KB
Keven B.
3 days ago
5.0
It Wendy's....If it's remotely fresh and correct, then it's a win 🏆
RC
Ryan Close
Dec 31, 2025
5.0
The food was what you would expect. Good but obviously still fast food. Service was exceptional. Staff were extremely polite and friendly, moreso than most fast food restaurants, about on par with a nice diner. Would visit again next time I'm passing through and need something quick to eat. Not having to deal with rude or lazy staff is worth driving a little out of the way for this Wendy's, within reason.
JC
Joseph Cardiff
Dec 29, 2025
1.0
The manager and staff are the most unprofessional people I've ever met. My wife asked for the hot chilli sauce for her chilli and the crew member said it was 50 cents each so instead of fighting about it my wife just handed her a dollar and she tried giving her buffalo sauce not what she asked for then the lady told my wife she had to articulate her words better when it was her that didn't understand just to have the "manager" and I use that term quite loosely literally told my wife she was wrong then said whatever and slammed the window in her face. Just ridiculous these are the people hired by Wendys to deal with the public. If they're paid minimum wage they're overpaid.... Meanwhile I'm reality none of this needed to happen if they didn't act like complete fools. Do better!
MS
Michael Sayah
Dec 28, 2025
1.0
I ordered $20 worth of food and they can't even give a single BBQ cup without wanting a 50 cent upcharge. I don't blame the worker I blame the manager who pulled her aside and demanded an upcharge instead of being a decent human being. I love Wendy's but this one is under crap management. Hope that 50 cent BBQ was worth it because I will not be returning to this particular location.
AS
Addie Sebastian
Dec 9, 2025
1.0
We walked in to the restaurant, four people were visibly working but all four staff members looked at us & no one said a word. After about 5 minutes someone walked up to the computer typing on his cellphone, never even looked at us & walked away. It was unreal how 5 employees could go without even saying “we’ll be with you soon” we turn around & left after 12 minutes of being ignored.