Wendy's

3.1
1475 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2410 W. Liberty, Pittsburgh, PA
15226, United States

Hours

Reviews

3.1
1,475 reviews
5 stars
398
4 stars
303
3 stars
259
2 stars
131
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about old or stale items.

Staff Behavior

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Management Concerns

Customers expressed dissatisfaction with management practices, citing disorganization and lack of oversight.

Positive Experiences

A few reviews highlighted friendly staff and good service during specific visits, indicating some positive interactions.
  • CW
    Courtney Weaver
    Nov 16, 2025
    1.0
    This wendys sucks, there's always an attitude. The last time I got an order here my tea was watered down with the sugar water and my burger was drowning in mayo. Do not recommend this location.
  • ZM
    Zach Mielcarek
    Nov 7, 2025
    1.0
    Dirty place. No one wears gloves. Food handler touching her face and leaning all over the food. Nasty.
  • MF
    Michele Fallet
    Nov 6, 2025
    1.0
    Fast food......yeah, right. After the vehicle ahead of us pulled up to the drivethru window, we were told to wait one minute - we sat waiting to order for 5 minutes and then asked if they were going to take our order. We got told "we are working on the order ahead of you - we're short staffed - have some patience" Uh no, you learn some customer service. We drove away. I'm not spending my hard earned money on a place where customer service includes talking down to customers.
  • TT
    TheMayorHere
    Nov 4, 2025
    5.0
    I almost never leave reviews like this but.. Tonight was the second time I have encountered Mykale at the drive thru window and I’m glad I got his name this time. What a breath of fresh air he is. So genuinely kind and has a calm warmth to him that I haven’t experienced in a drive thru in years. Good for him, I hope he is rewarded!
  • DR
    Dana Rukse
    Oct 25, 2025
    1.0
    Pulled up on Saturday at 1 and the dining room was closed. No sign, just a locked door. Went elsewhere.

Frequently Asked Questions About Wendy's

Is West Liberty Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.