Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor service, including long wait times, unacknowledged orders, and rude staff.
Smoothie Quality
The quality of smoothies was inconsistent, with some customers receiving watery or poorly made drinks.
Menu Clarity
Customers expressed confusion over the menu and availability of items, leading to dissatisfaction with their orders.
Staff Friendliness
While some reviews praised friendly staff, others noted a lack of customer service and engagement from employees.
Food Quality
Food quality varied, with some items praised while others were criticized for being poorly prepared or lacking flavor.
BG
B Gamble
4 days ago
5.0
Brought in a coupon that I got in the mail. It was not accepted in the location that I went to. The gentleman at the counter explained, and still honored the request with a discount on my order. He went above and beyond, without having to do so.
EP
Eric Porter
Jan 2, 2026
1.0
I tried to go through the drive-thru this afternoon and had the worst experience. When we arrived, there were 2 cars ahead of us. One of them drove off after a couple minutes so that should have been the first clue that something was up. I got to the speaker and ordered, then pulled to the window. The car ahead of us sat at the window for a good 15 minutes before they drove off. I sat for another 5 minutes and no one acknowledged me.
In all this time, at least 5 other cars drove up and left before getting to the window. I have been to this location before, and had never had such horrible service.
RK
Rachel Kreider
Dec 22, 2025
5.0
I love Tropical Smoothie Cafe! Smoothies are so yummy and a nice addition to our quick service healthy options in the area.
GN
Garret Nikolich
Dec 8, 2025
3.0
I just don't understand the menu. Im constantly ordering off the menu drinks and the staff is sweet and caters to that, the quality is fine, but if you have something you make, why not have in displayed on the menu. Much appreciated to the staff for always making off menu items
MT
Max Toops
Dec 6, 2025
1.0
Every single time we come to this location they are out of everything, from fruit to corn to even pesto for the flatbreads. Orders are always messed up and smoothies are prepared wrong. Management needs to keep inventory stocked because this is annoying. We don't even want to come here anymore and this was our 3rd time. Got a refund for how low stocked and half the ingredients we got for our food and drinks. Please.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Pleasant Hills accept reservations?
No, Tropical Smoothie Cafe in Pleasant Hills does not accept reservations.
What are the dining hours at Tropical Smoothie Cafe in Pleasant Hills?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, it offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on iOS and Android, or order online through their website.
What types of meals are served at Tropical Smoothie Cafe in Pleasant Hills?
They serve breakfast, lunch, brunch, dinner, and late-night meals featuring smoothies, wraps, flatbreads, bowls, and more.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a drive-through?
Yes, this location features drive-through service with hours matching dine-in, generally from 7:00 AM to 9:00 PM weekdays, and slightly adjusted on weekends.
Are there any nearby grocery stores where I can shop after visiting Tropical Smoothie Cafe?
Yes, Fresh Thyme Market, an organic grocery and health food store, is located nearby and is ideal for health-conscious shoppers visiting the cafe.
If I’m looking for a quick snack or party supplies near Tropical Smoothie Cafe, where can I go?
Party City is located close to the cafe, offering party supplies, costumes, and gifts for your convenience.
Which nearby medical facilities can I visit in case of urgent care while at Tropical Smoothie Cafe?
MedExpress Urgent Care and UPMC-GoHealth Urgent Care centers are nearby for emergency or family practice services.