Taco Bell

3.3
900 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 825 Freeport Rd. in Pittsburgh. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
825 Freeport Rd., Pittsburgh, PA
15238, United States

Hours

Reviews

3.3
900 reviews
5 stars
325
4 stars
148
3 stars
126
2 stars
83
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees displaying unprofessional behavior.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly made, or stale food.

Staffing Problems

Many reviews highlighted staffing shortages leading to slow service and mistakes in orders, suggesting a need for better management and staffing practices.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • JW
    Julyen Warren
    5 days ago
    1.0
    Placed order on the app while they was open and both door was locked even though there was people still inside
  • MA
    Michael “Tatt2_Mike” Agostino
    5 days ago
    5.0
    I typically go around lunchtime. 11am-1pm. The drive thru can get crazy busy. But they keep it going. Staff are always friendly. I typically get every item I order customized and they always get it right.
  • DB
    Danny Boy
    Nov 14, 2025
    1.0
    Longest wait ever for taco bell… they simply dont care, store is disgusting too
  • SN
    Steven Nielson
    Nov 13, 2025
    5.0
    Really great taco bell, fresh food and good service. Even things like the chips tasted fresh made and delicious. Very happy with the PA taco bells compared to those in New England.
  • SS
    Stephen Schmidt
    Oct 26, 2025
    1.0
    If you order in the morning, they might ghost you like they did to me, so wait until midday to order. I ordered just after they opened and no one was answering the drive thru, I drove up to the window and no one was opening it, the door was locked, and there were employees inside actively ghosting me.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 825 Freeport Rd., Pittsburgh?

Taco Bell at 825 Freeport Rd. in Pittsburgh is open daily from 9:00 AM to 12:00 AM (midnight).

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell offers drive-through service every day from 9:00 AM to 12:00 AM.