Staff Attitude
Customers frequently reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, stale, or poorly prepared food.
Service Speed
Many reviews mentioned long wait times, both for in-store orders and drive-thru, contributing to a frustrating customer experience.