Service Quality
Customers frequently reported long wait times, rude employees, and incorrect orders, leading to a generally negative perception of service.
Food Quality
Many reviews mentioned poorly prepared food, including stale items and incorrect portions, contributing to dissatisfaction.
Employee Attitude
Numerous customers noted unprofessional behavior from staff, including rudeness and lack of urgency, which negatively impacted their experience.
Management Issues
There were complaints about poor management practices, including inadequate staffing and failure to address customer concerns effectively.