Subway

3.1
245 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Pittsburgh Subway® Restaurant at 418 S Craig St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
418 S Craig St, Pittsburgh, PA
15213, United States

Hours

Reviews

3.1
245 reviews
5 stars
55
4 stars
60
3 stars
44
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and indifferent staff, with many customers feeling unwelcome and unvalued.

Food Quality

Several customers reported issues with food freshness and preparation, including spoiled ingredients and poorly made sandwiches.

Service Speed

Customers experienced long wait times and slow service, particularly during busy hours, leading to frustration.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty work areas and inadequate hygiene practices by staff.

Operational Issues

Frequent complaints about the store being closed during posted hours and not accepting corporate coupons.
  • YL
    Yiqun Luo
    6 days ago
    1.0
    Ordered online, money taken, but the restaurant said they didn’t receive and refused to provide food even I showed the receipt.
  • IS
    Ishaan Singh
    Oct 6, 2025
    1.0
    The girl next to me fainted and the Indian lady employee started screaming at the fainted girl for not ordering in time. That employee is a horrible person.
  • SP
    Suleyman Polat
    Sep 24, 2025
    1.0
    The staff at the shop were extremely indifferent and uncaring, and they overcharged me, and the food was truly spoiled and rotten. I didn't like this place and I don't recommend it to anyone. It's a complete disgrace.
  • JC
    Jimmy Chen
    Sep 15, 2025
    1.0
    50 minutes for a half inch sandwich
  • KG
    Kenneth Ge
    Sep 3, 2025
    2.0
    they get really anal about adding vegetables. told me i can’t add 6-7. sure no worries, i said, and asked if i could get 4. they repeated “like i said, you can’t add that many vegetables.” i asked “how many can i add?” and they said “3.“ i don’t know why they’re so anal, and why they also didn’t just tell me to add 3 vegetables in the first place!

Frequently Asked Questions About Subway

Where is Subway located in Pittsburgh?

Subway is located at 418 S Craig St in the Allegheny neighborhood of Pittsburgh, PA 15213.

What are the operating hours of Subway at 418 S Craig St?

Subway is open Monday to Thursday from 7:00 AM to 10:00 PM, Friday and Saturday from 7:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.