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Subway

3.4
(252 reviews)

Business Details

(412) 683-5311
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pittsburgh Subway® Restaurant at 5438 1/2 Centre Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5438 1/2 Centre Ave, Pittsburgh, PA
15232, United States

Hours

Reviews

3.4
252 reviews
5 stars
93
4 stars
54
3 stars
27
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Several customers reported issues with food quality, including improperly cooked items, incorrect portion sizes, and unsanitary conditions.

Coupon Issues

Many customers expressed frustration over the store's refusal to honor coupons and promotions, leading to canceled orders and dissatisfaction.

Cleanliness

While some reviews praised cleanliness, others noted unsanitary practices and a lack of proper food handling by staff.

Mixed Experiences

There were a few positive comments about friendly staff and good food, but these were overshadowed by the negative feedback.
  • BS
    brittney sain
    Oct 14, 2025
    1.0
    I just ordered a sandwich online in which I put toasted on the app and is wasn’t so I asked the sandwhich maker (Shaly) whom and a younger Indian man to toast and he upon toasting the sandwhich he bare hand grabs my sandwhich to place inside of the oven without gloves and i saw his hands touch my sandwhich. I then asked him to not worry about retoasting the sandwhich as he touched it with his bare hands and asked for a refund. Where he said “I don’t give a shit i didn't touch your sandwhich” I told him look I’m not trying to argue with you man thats nasty. He refused to give me a refund the pushed the sandwhich at me and refused to let me talk to anyone else or get an HR number. I am highly upset i have paid for a sandwhich that was touched bare handed and refused service and a refund!! This is unacceptable.
  • SB
    Sarah Bridgeman
    Oct 5, 2025
    2.0
    Every time I order a signature sandwich from here, they have no idea what’s supposed to go on it so they just end up asking me what I want instead of making it as it is on the menu. Kinda defeats the purpose of ordering from the menu. Everyone that works here is dismissive, as well. It takes a long time to order a sandwich.
  • SS
    Sascha
    Sep 8, 2025
    1.0
    They don't accept coupons for no apparent reason

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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