Patron Mexican Grill

4.3
1172 reviews

About

Mexican Restaurant

Location

Patron Mexican Grill
135 S Highland Ave, Pittsburgh, PA
15206, United States

Hours

Reviews

4.3
1,172 reviews
5 stars
681
4 stars
268
3 stars
123
2 stars
43
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the flavor and freshness while others reported bland or undercooked dishes.

Service Issues

Numerous complaints about slow or unresponsive service, especially during busy times or when placing online orders.

Atmosphere

Generally positive feedback on the restaurant's atmosphere, described as lively and accommodating, though some found it uncomfortable due to noise or temperature.

Customer Experience

Several customers expressed disappointment with their experiences, particularly regarding order fulfillment and staff responsiveness.

Value for Money

Concerns about rising prices and perceived decline in value, with some customers feeling the food does not justify the cost.
  • DG
    Denise Griffith-taylor
    Oct 17, 2025
    5.0
    I am saddened that the Highland Avenue restaurant closed. This place had excellent food and drinks way better Tasting than Condado‘s and Mad Max.
  • AC
    Amber C
    Oct 14, 2025
    1.0
    I placed an online order through their website on October 13th for pickup around 12:30 PM. I got there at 12:00, and the restaurant was completely empty. No staff, no one answering the door, and no one picking up the phone. I called at least seven times and waited over 30 minutes with no answer. The restaurant was marked as open, and the website let me place and pay for my order, but I never got my food or even got in touch with anyone to try to get a refund. I even called another Patron location in Wexford to see if they could help, but the person who answered hung up on me. When I called back, nobody picked up. I went back today, October 14th, hoping to talk to someone in person or at least get a phone call returned, but once again the place was empty and no one answered. At this point, I’m extremely disappointed and angry. I never got my food, never got a refund, and couldn’t reach anyone to fix it. I would not recommend this restaurant or any of their locations to anyone. Terrible experience from start to finish.
  • AP
    annalise pullen
    Oct 14, 2025
    1.0
    Ordered food online yesterday through the restaurant and they accepted my order. I went to pick it up and the doors were locked. I called no one answered, I called the location in Wexford and they hung up on me. I returned today to see if I could get my food or refund and again the door was locked with someone in there. I just want a refund at this point. I’m extremely upset that online they are still advertising being open and accepting orders.
  • AM
    Alex Mitchell
    Sep 20, 2025
    1.0
    I haven’t been here for 6 years, but I do recall they would not remove onions from the tacos on Tuesday, and that was absurd
  • SB
    Savithri Bhat
    Aug 25, 2025
    5.0
    My friend and I were wheeling a cart from Home Depot back to the CMU campus when it broke in front of your restaurant. Thank you so much for giving us something to drink, we really appreciated it!

Frequently Asked Questions About Patron Mexican Grill

What are the regular opening hours of Patron Mexican Grill?

Patron Mexican Grill is open from 11:00 AM to 10:00 PM Monday through Thursday; Friday and Saturday from 11:00 AM to 10:30 PM; and Sunday from 12:00 PM to 9:00 PM.

Does Patron Mexican Grill offer delivery and in-store pickup services?

Yes, Patron Mexican Grill offers both delivery and in-store pickup services.