Numerous customers reported problems with service, including unresponsive staff, long wait times, and difficulty reaching the restaurant by phone.
Food Quality
Mixed reviews on food quality; while some praised the flavors and freshness, others complained about blandness, undercooked items, and inconsistent preparation.
Positive Experiences
Several customers highlighted positive experiences, mentioning great food, friendly staff, and enjoyable atmospheres, particularly for special occasions.
Pricing Concerns
Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
DG
Denise Griffith-taylor
Oct 17, 2025
5.0
I am saddened that the Highland Avenue restaurant closed. This place had excellent food and drinks way better Tasting than Condado‘s and Mad Max.
AC
Amber C
Oct 14, 2025
1.0
I placed an online order through their website on October 13th for pickup around 12:30 PM. I got there at 12:00, and the restaurant was completely empty. No staff, no one answering the door, and no one picking up the phone. I called at least seven times and waited over 30 minutes with no answer.
The restaurant was marked as open, and the website let me place and pay for my order, but I never got my food or even got in touch with anyone to try to get a refund.
I even called another Patron location in Wexford to see if they could help, but the person who answered hung up on me. When I called back, nobody picked up.
I went back today, October 14th, hoping to talk to someone in person or at least get a phone call returned, but once again the place was empty and no one answered.
At this point, I’m extremely disappointed and angry. I never got my food, never got a refund, and couldn’t reach anyone to fix it. I would not recommend this restaurant or any of their locations to anyone. Terrible experience from start to finish.
AP
annalise pullen
Oct 14, 2025
1.0
Ordered food online yesterday through the restaurant and they accepted my order. I went to pick it up and the doors were locked. I called no one answered, I called the location in Wexford and they hung up on me. I returned today to see if I could get my food or refund and again the door was locked with someone in there. I just want a refund at this point. I’m extremely upset that online they are still advertising being open and accepting orders.
AM
Alex Mitchell
Sep 20, 2025
1.0
I haven’t been here for 6 years, but I do recall they would not remove onions from the tacos on Tuesday, and that was absurd
Frequently Asked Questions About Patron Mexican Grill
What are the regular opening hours of Patron Mexican Grill?
Patron Mexican Grill is open from 11:00 AM to 10:00 PM Monday through Thursday; Friday and Saturday from 11:00 AM to 10:30 PM; and Sunday from 12:00 PM to 9:00 PM.
Does Patron Mexican Grill offer delivery and in-store pickup services?
Yes, Patron Mexican Grill offers both delivery and in-store pickup services.
What types of cuisine does Patron Mexican Grill specialize in?
Patron Mexican Grill specializes in Mexican cuisine and is also identified as a taco restaurant, family restaurant, bar, breakfast restaurant, fast food restaurant, and vegetarian restaurant.
Where is Patron Mexican Grill located?
It is located at 135 S Highland Ave, Pittsburgh, PA 15206, USA.
How can I view the menu or place an order online for Patron Mexican Grill?
You can view the menu and place orders online at https://patronmexicangrills.com/menu.
What is the price range of Patron Mexican Grill?
The price range of Patron Mexican Grill is moderate, labeled as 'TWO'.
What nearby restaurants can I visit before or after dining at Patron Mexican Grill?
Nearby restaurants include Lorelei (beer bar), Bird On The Run (chicken and American fast food), Muddy Waters Oyster Bar (seafood and American), Royal Caribbean (Caribbean cuisine), Kahuna (Hawaiian and smoothie bar), Pizza Taglio (pizza), and Square Cafe (breakfast and brunch).
Are there any nearby bars or cocktail lounges close to Patron Mexican Grill?
Yes, nearby bars include The Livermore (cocktail bar), Commerce Bar (cocktail bar and speakeasy), The Pines PGH (bar and pub), and Kelly's Bar & Lounge (lounge and cocktail bar).
Is there a nearby transit station or landmark to help locate Patron Mexican Grill?
While there is no specific transit station listed, the Highland Building— a landmark, gym, and fountain—is nearby and can help orient visitors.
What family and health services are available near Patron Mexican Grill?
Nearby you can find iHealth Clinic (family practice and medical services) and London Bridges Child Development Center (day care and preschool).