CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pittsburgh is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported a mix of experiences with service, ranging from friendly and efficient staff to rude interactions and long wait times.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Food Quality
While many praised the food for being delicious and fresh, some noted inconsistencies in portion sizes and quality.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although some customers pointed out areas needing attention.
Pricing Concerns
Several reviews mentioned that the prices are perceived as high, with some customers feeling that the value does not match the cost.
MR
Michael Routh
Jan 28, 2026
2.0
This place lacks consistency! When I order a burger at McDonalds, it's the same whether I'm in Whitehall or Chicago. Nope, not Panera. One order, my sandwich has no onions, too few, or too many onions. Customization means nothing! Want Kalamata Olives on your salad, out of luck, totally forgot to put them on. Want a baguette, nope, it's 5:30pm on a random Wednesday, they're out. Want a bag of chips, nope, they mistakenly put an apple. It's called QUALITY CONTROL! Frustrating but it's the only local Panera.
AM
A M
Oct 7, 2025
1.0
Rude big white guy, and Asian dude. You’ll wait for 30 minutes for any order here every single time you come.