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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.6
(679 reviews)

Business Details

8800 Covenant Ave, Pittsburgh, PA
15237, United States
(412) 364-3602

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pittsburgh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8800 Covenant Ave, Pittsburgh, PA
15237, United States

Hours

Reviews

3.6
679 reviews
5 stars
271
4 stars
148
3 stars
89
2 stars
64
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold items, missing ingredients, and overall dissatisfaction with the taste.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were described as rude or unprofessional, contributing to a negative experience.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the beverage area.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food, leading to complaints about value.
  • RD
    Richard Deik
    Feb 24, 2026
    5.0
    When traveling you cannot beat Panera for us.
  • DY
    Diane Y.
    Feb 2, 2026
    5.0
    I never have a problem with this location. The staff is wonderful, pastries abundant, and the place is clean! Why people write low reviews for this Panera is beyond me! I always choose this Panera! 😃
  • NG
    Nancy Godineaux
    Jan 16, 2026
    1.0
    I wish I had read the reviews , I was in the area so stopped at this location for the first time & it will be my last . I’ve never seen such unprofessionalism in my life , staff behind the line were doing everything but preparing the food , watched the girl put lip gloss on with her bare finger then handle food without gloves .
  • AA
    Adam Ashton
    Jan 13, 2026
    1.0
    My first time in a Panera in 5 to 10 years . This location is a bust. The only thing I can say any good about this place is the wonderful woman behind the counter. She was all by herself. Doing everything hand cutting Bagels because the machine was broken and dealing with all the customers. It's sad that she is the only one working. My poor experience cannot be blamed on her though. 10:00 in the morning and Panera Bread has no Bagels other than cheese. How do we not have Bagels at Panera Bread. No cinnamon crunch no plain no everything bagel nothing. Shame on you how do you guys even stay in business with this many bad reviews. After my horrible experience I looked at the reviews and this is commonplace here. The restaurant is unappealing they don't have enough people working and there's no product. Should just be shut down I remember the route 8 location was good hopefully it still is I will check that out next. Shame on you Panera do better
  • SS
    Stanuel Stanuel
    Jan 7, 2026
    5.0
    From a standpoint of Sip Club beverage Service, this Panera is the best I've been to. It's the only Panera where I can do a kiosk order for a beverage and someone calls out my name and hands me my cup in 30 seconds or less. Usually they're on it very quickly and have their coffee station fully stocked most of the time. Many other places will take 5-10 minutes to hand you an empty cup, if they even do at all. The managers and staff seem to be hard working and more organized than at other Panera locations.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread Pittsburgh?

Delivery is available daily from 6:30 AM to 9:00 PM on weekdays and from 7:00 AM to 9:00 PM on weekends.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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