Panera Bread

3.6
670 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pittsburgh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8800 Covenant Ave, Pittsburgh, PA
15237, United States

Hours

Reviews

3.6
670 reviews
5 stars
265
4 stars
148
3 stars
88
2 stars
64
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about portion sizes, freshness, and taste.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and coffee stations.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of attention.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
  • LB
    Lauren Burling
    2 days ago
    1.0
    Asked if they could hand me a rapid pickup order through the drive-thru because I am pregnant and my toddler was in the car with me and they refused, stating it was placed as a lobby pickup. No flexibility/humanity/kindness.
  • SS
    Stanuel Stanuel
    5 days ago
    5.0
    From a standpoint of Sip Club beverage Service, this Panera is the best I've been to. It's the only Panera where I can do a kiosk order for a beverage and someone calls out my name and hands me my cup in 30 seconds or less. Usually they're on it very quickly and have their coffee station fully stocked most of the time. Many other places will take 5-10 minutes to hand you an empty cup, if they even do at all. The managers and staff seem to be hard working and more organized than at other Panera locations.
  • BM
    Brian McCall
    Jan 2, 2026
    2.0
    Every. Single. Time I am here. There is someone at the counter who is confused and the worker isn’t able to help them and I end up standing in place for five minutes before anything even moves along. Posting this review as this is the third straight time this has happened. And the drive through lane is even slower. Edit: I wrote this review while in line. Once I ordered the cashier didn’t know how to complete the order on her machine so I could process payment. Unreal.
  • NA
    Nicole Anthony
    Dec 22, 2025
    1.0
    Sat in the drive-thru for 20 minutes after ordering. No one was in front of me, but multiple behind me. No one ever even came for me to pay, one worker kept coming to the window and looking at us but not opening it or saying anything to us. We ended up just leaving without our food.
  • TB
    Tim Brady
    Dec 18, 2025
    3.0
    The cashier was wonderful but the coffee station was terrible. Every carafe was empty and very dirty. There were no stir sticks or napkins. I have seen better coffee stations at car dealerships, much better.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread Pittsburgh?

Delivery is available daily from 6:30 AM to 9:00 PM on weekdays and from 7:00 AM to 9:00 PM on weekends.