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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pittsburgh is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unprofessional behavior, although some experiences noted friendly and helpful employees.
Availability Issues
Frequent complaints about items being out of stock, particularly bagels and other menu items, leading to customer frustration.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that portions were smaller or not worth the cost.
Cleanliness
Mixed feedback on cleanliness, with some locations reported as clean while others had issues with dirty dining areas and food safety.
CR
Cheryl Romanik
Nov 13, 2025
2.0
I arrived at 7 pm. There were only a few cookies- no other pastries. Only 3 kinds of bagels. No bread bowls. No autumn squash soup. I settled for pick two- a cup of chicken and wild rice soup and a grilled cheese sandwich. The soup was extremely thick and lukewarm- and only half of the cup. The sandwich was not grilled- it was warm bread. My tea was good. But, when I went to get more hot water at 8:40 they had already removed the hot drinks. I was extremely dissatisfied and sorry I had been asked for a tip when I paid. If it had been after my experience I would not have given one.
II
imageperspectives
Oct 14, 2025
1.0
Too many words and not enough space to describe the disgusting condition of my order and the poor communication of the employees. Please, see attached pictures of the foul and rotting food that I was served. I suggest that you find a cleaner and food safety conscience location of this brand.
CG
Charlie Garden
Oct 14, 2025
1.0
doordashed it and my order was wrong . it’s not hard
RS
Rachel Skrgic
Sep 22, 2025
2.0
I ordered an Asian grilled chicken salad and a drink. It was almost $20. They only filled my salad up half way. It was more like a pick two salad than a big salad. I can’t believe I was charged $19.80 something for this little salad! Ugh! Other Paneras actually fill the bowl up!
DW
Deb Welsh
Sep 14, 2025
3.0
Placed to go order. Somehow the app kicked out my customized salad and I got the standard. Tomatoes were old and soft, more greens than lettuce and not much chicken. I contacted them and they gave me a $20 credit.
No, Panera Bread at 3432 William Penn Highway does not accept reservations.
What are the opening hours for Panera Bread Pittsburgh?
Panera Bread is open from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Can I order delivery from Panera Bread Pittsburgh and what are the delivery hours?
Yes, delivery is available from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread offer online ordering and pick-up options?
Yes, you can order online for Rapid Pick-Up or delivery through their website or app.
What types of meals and food specialties does Panera Bread Pittsburgh offer?
They serve breakfast, lunch, brunch, and dinner featuring soups, salads, sandwiches, freshly baked artisan breads, specialty breads, and vegetarian options like broth bowls.
What payment options are accepted at Panera Bread Pittsburgh?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Panera Bread Pittsburgh location suitable for casual dining and do they offer dine-in service?
Yes, the attire is casual and they serve dine-in customers in a warm and welcoming environment.
Are there any pharmacies near Panera Bread Pittsburgh for convenience?
Yes, CVS Caremark and Rite Aid pharmacies are nearby, convenient if you need prescriptions or health products before or after your meal.
What other services are near Panera Bread Pittsburgh that customers might find useful?
Nearby are MedExpress Urgent Care for medical needs, Scirocco Hair Designs for beauty services, and Family Dollar for general shopping.
Are there financial services near Panera Bread Pittsburgh that customers can access?
Yes, nearby financial-related places include Western Union for money transfers, LibertyX Bitcoin ATM, and The Frank Aiello Agency for insurance and financial services.