Panera Bread

4.0
493 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Pittsburgh is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3432 William Penn Highway, Pittsburgh, PA
15235, United States

Hours

Reviews

4.0
493 reviews
5 stars
247
4 stars
115
3 stars
55
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unprofessional behavior, although some experiences noted friendly and helpful employees.

Availability Issues

Frequent complaints about items being out of stock, particularly bagels and other menu items, leading to customer frustration.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value, feeling that portions were smaller or not worth the cost.

Cleanliness

Mixed feedback on cleanliness, with some locations reported as clean while others had issues with dirty dining areas and food safety.
  • CR
    Cheryl Romanik
    Nov 13, 2025
    2.0
    I arrived at 7 pm. There were only a few cookies- no other pastries. Only 3 kinds of bagels. No bread bowls. No autumn squash soup. I settled for pick two- a cup of chicken and wild rice soup and a grilled cheese sandwich. The soup was extremely thick and lukewarm- and only half of the cup. The sandwich was not grilled- it was warm bread. My tea was good. But, when I went to get more hot water at 8:40 they had already removed the hot drinks. I was extremely dissatisfied and sorry I had been asked for a tip when I paid. If it had been after my experience I would not have given one.
  • II
    imageperspectives
    Oct 14, 2025
    1.0
    Too many words and not enough space to describe the disgusting condition of my order and the poor communication of the employees. Please, see attached pictures of the foul and rotting food that I was served. I suggest that you find a cleaner and food safety conscience location of this brand.
  • CG
    Charlie Garden
    Oct 14, 2025
    1.0
    doordashed it and my order was wrong . it’s not hard
  • RS
    Rachel Skrgic
    Sep 22, 2025
    2.0
    I ordered an Asian grilled chicken salad and a drink. It was almost $20. They only filled my salad up half way. It was more like a pick two salad than a big salad. I can’t believe I was charged $19.80 something for this little salad! Ugh! Other Paneras actually fill the bowl up!
  • DW
    Deb Welsh
    Sep 14, 2025
    3.0
    Placed to go order. Somehow the app kicked out my customized salad and I got the standard. Tomatoes were old and soft, more greens than lettuce and not much chicken. I contacted them and they gave me a $20 credit.

Frequently Asked Questions About Panera Bread

Does Panera Bread Pittsburgh accept reservations?

No, Panera Bread at 3432 William Penn Highway does not accept reservations.

What are the opening hours for Panera Bread Pittsburgh?

Panera Bread is open from 6:30 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.