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McDonald's

2.7
(1693 reviews)

Business Details

6361 Penn Ave, Pittsburgh, PA
15206, United States
(412) 362-9026
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6361 Penn Ave, Pittsburgh, PA
15206, United States

Hours

Reviews

2.7
1,693 reviews
5 stars
364
4 stars
226
3 stars
285
2 stars
184
1 star
634

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Several customers noted a lack of professionalism and courtesy among employees, with some describing interactions as rude or dismissive.

Management

While some customers praised the manager's efforts, many expressed concerns about overall management and staff training.

Food Quality

Food quality was inconsistent, with some customers receiving cold or poorly prepared items, while others reported satisfactory meals.
  • CK
    Candace Kangas
    Feb 22, 2026
    1.0
    First of all there wasn't any hand soap available in the women's bathroom. Second a worker is wearing a jacket with glitter on it. Now that is a health violation for sure.
  • FF
    FRVNK
    Feb 13, 2026
    5.0
    Rarely have any problems with mobile order drive through. Sometimes dine in can be a bit slow but this location is much, MUCH better than the one on N Euclid Ave.
  • BF
    Bill Flowers
    Feb 13, 2026
    5.0
    They were very fast, very respectful, and the service was great the only downfall was that my food was not brought to my table to me. As I was instructed, it would be also the only toilet in the man's room was broken the whole seat was ripped off.
  • JJ
    Jerome Miller Jr
    Jan 10, 2026
    3.0
    The food was average. The original staff member definitely needs to work on their customer service. The General Manager however has great customer service.
  • JB
    Jenn Broyhill
    Jan 9, 2026
    3.0
    Every time I go here, once every few months, something is wrong. Every time I get a drink, it doesn't come with a straw. And 99% of the time the fries are stale and barely warm.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's on Penn Ave in Pittsburgh?

McDonald's is open every day from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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