Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
Several customers noted a lack of professionalism and courtesy among employees, with some describing interactions as rude or dismissive.
Management
While some customers praised the manager's efforts, many expressed concerns about overall management and staff training.
Food Quality
Food quality was inconsistent, with some customers receiving cold or poorly prepared items, while others reported satisfactory meals.
CK
Candace Kangas
Feb 22, 2026
1.0
First of all there wasn't any hand soap available in the women's bathroom. Second a worker is wearing a jacket with glitter on it. Now that is a health violation for sure.
FF
FRVNK
Feb 13, 2026
5.0
Rarely have any problems with mobile order drive through. Sometimes dine in can be a bit slow but this location is much, MUCH better than the one on N Euclid Ave.
BF
Bill Flowers
Feb 13, 2026
5.0
They were very fast, very respectful, and the service was great the only downfall was that my food was not brought to my table to me. As I was instructed, it would be also the only toilet in the man's room was broken the whole seat was ripped off.
JJ
Jerome Miller Jr
Jan 10, 2026
3.0
The food was average. The original staff member definitely needs to work on their customer service. The General Manager however has great customer service.
JB
Jenn Broyhill
Jan 9, 2026
3.0
Every time I go here, once every few months, something is wrong. Every time I get a drink, it doesn't come with a straw. And 99% of the time the fries are stale and barely warm.
What are the regular operating hours of McDonald's on Penn Ave in Pittsburgh?
McDonald's is open every day from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available daily from 6:00 AM to 11:00 PM.
During what hours can I order delivery from this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place an order using a mobile app for this McDonald's?
Yes, orders can be placed via the McDonald's app available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 6361 Penn Ave, Pittsburgh, PA 15206, USA.
What nearby places can I visit around McDonald's on Penn Ave before or after dining?
Nearby places include GameStop for video games, TNT FASHIONS retail store, Natural Stitches arts and crafts shop, and Trader Joe's grocery store.
Are there medical facilities near this McDonald's for any health-related needs?
Yes, there are several nearby pediatricians and doctors, such as Stacey Williams, MD; UPMC Children's Community Pediatrics; and Katie Meadows Cass, MD.
Is there a pet store near McDonald's on Penn Ave where I can shop or get grooming services?
Yes, Petland Village of Eastside, offering pet supplies and grooming, is close to this McDonald's.
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