McDonald's

2.7
1751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6361 Penn Ave, Pittsburgh, PA
15206, United States

Hours

Reviews

2.7
1,751 reviews
5 stars
391
4 stars
232
3 stars
290
2 stars
188
1 star
650

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with many customers experiencing rude staff and long wait times.

Order Accuracy

A significant number of customers reported issues with incorrect orders and missing items.

Staff Attitude

Many reviews noted a lack of professionalism and courtesy among employees, with some customers feeling disrespected.

Drive-Thru Focus

Customers expressed frustration over the prioritization of drive-thru orders over dine-in service, leading to longer wait times for those eating inside.

Food Quality

While some customers enjoyed their meals, there were complaints about food being served cold or not prepared correctly.
  • CG
    chris G
    2 days ago
    2.0
    Depends on the time you go there's 1 super cool. There probably under staffed ... It's 606 and it just opened and the 1 person I see working isn't happy.. but maybe it's a off day🤔😁🤣
  • LC
    li chao
    5 days ago
    5.0
    This is the WORSE McDonald's EVER!! All the stuffs pay full attention on drive-through customer, won't take care indoor customer, EVERY single time they just let me wait and wait, don't even try to give eye contact, even the store manager care less....... I really hope This place was demolished and transformed into Chick-fil-A!
  • AM
    Anna McMoil
    6 days ago
    4.0
    I’ve been to this McDonald’s a couple times. The service has been consistent every single time I’ve gone. The food is what you pay for. The facility is clean and I’ve never had issues. I’ve never gone at peak hours but it’s pretty quiet. There’s table and booth seating. Overall it wasn’t bad and I’d definitely go again! Specifically going here I tried the limited time McRib, which obviously isn’t going to be the best ribs out there but it wasn’t bad!
  • QH
    Quincy Harding
    Nov 17, 2025
    1.0
    11-17-25 wish I could leave zero stars, this is the most terrible McDonald's I've ever been to. The closing crew were talking about customers right in front of their faces. The young lady taking orders was giving the wrong orders and then the older lady giving orders was being very rude when asked a simple questhis placed should be closed ain't no way.tion.id rather eat bird poop of the ground then deal with such disrespectful service. If you don't like your job just quit.
  • SW
    Scarlett Work
    Nov 1, 2025
    1.0
    Went inside to order and I ordered on the kiosk. I picked take out and I was waiting for probably 20 minutes. Thought McDonald's was supposed to be a FAST food place. Guess I was wrong. The food was probably the worst food I've had from a McDonald's.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's on Penn Ave in Pittsburgh?

McDonald's is open every day from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available daily from 6:00 AM to 11:00 PM.