McDonald's

3.0
2215 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
630 Brownsville Rd, Pittsburgh, PA
15210, United States

Hours

Reviews

3.0
2,215 reviews
5 stars
573
4 stars
336
3 stars
455
2 stars
241
1 star
610

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and disrespect.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Long Wait Times

Customers frequently complained about excessive wait times for orders, both in-store and at the drive-thru.

Cleanliness

Several reviews mentioned unsanitary conditions, including hair in food and lack of proper hygiene practices among staff.

Inconsistent Experience

While some customers had positive experiences, many others noted significant inconsistencies in service and food quality.
  • HG
    Harlee Gallagher
    Nov 7, 2025
    1.0
    Ordered my son a happy meal with a chocolate milk. We came home I poked a hole in the lid to put a straw in it for him. He drank the whole thing and after he drank it I noticed there was a FLY IN HIS CHOCOLATE MILK! Its absolutely disgusting!
  • AA
    Ahmet Aslan
    Oct 27, 2025
    1.0
    10/27/2025 - I was using DoorDash and the branch was closed so I tried to pick up the order by car. The voicemail said my order was called VC. I swear I waited in line for 30 minutes. After that she said to me, "You didn't talk to me, I won't give you the order." She closed the window in my face and I had to cancel the order. It's unbelievable. She has no respect for people at all. …. If you have any self-respect, stay away from such people.
  • CR
    Christine Rial
    Oct 10, 2025
    1.0
    Post breakfast rush only two people in line it still took over 10 minutes to get my order. Staff didn't care about the people standing at the counter. It bad enough there order terminal is bad what ever happen to people talking to people. Not even a thank you for the order.
  • ER
    Emma Rose
    Oct 5, 2025
    1.0
    DO NOT GO HERE! There was HAIR in my food, the manager would NOT refund the order and argued the whole time! The staff is unfriendly and obviously does not keep their space clean!
  • JK
    James Kilgore
    Sep 26, 2025
    1.0
    Who I'm assuming to be the district manager or a higher up made me feel incredibly uncomfortable at this location. I was picking up an Uber order and my own food as a mobile order and she came up behind me unannounced and touched my lower back to ask me if anything was wrong with the order..... I have complex post traumatic stress disorder and that is a really good way to trigger it with strangers touching me and without knowing they are there as well. Although the organic restaurant staff was absolutely lovely and I did not have any issues with them in the least--I will no longer be ordering from this location due to this behavior from the district? (She was some form of upper) manager.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 630 Brownsville Rd, Pittsburgh?

McDonald's at 630 Brownsville Rd, Pittsburgh is open from 8:00 AM to 9:00 PM every day.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.