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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, others complained about poor quality, including cold or improperly cooked items.
Management Concerns
Several reviews mentioned poor management practices, including unprofessional behavior from staff and lack of accountability.
Pricing Concerns
Customers noted rising prices while expressing dissatisfaction with the value and quality of food received.
MM
Mista Michael
Nov 5, 2025
1.0
On November 4, 2026, I went to the drive thru. I ordered 2 big macs, 2 filet of fish, and 2 quarter pounder with cheese. I paid $35 and change. I was in a Uber. They asked us to pull over and wait. It took over 5 minutes. Quarter pounders were ok. Both fish smelled extremely bad. One was square. The second had an odd shape. The big macs were all bread and sauce. The burgers were almost invisible. No lettuce or tartar sauce on the fish. I'm really concerned that the food was tampered with. I ate the 2 quarter pounder and 1 big Mac. It was disgraceful
IC
I never said i cared
Nov 3, 2025
1.0
I went in today and i got my regular order i get from any McDonald’s food came quick but went i sat down to eat my food was cold my bun on my mc chicken was hard as hell like it sounded like a rock. There was a older white man staring me down as i was eating and they aint even give me no napkins i had ta ask for them.
MW
Michael Wassick
Oct 30, 2025
5.0
Nuggets always warm and crispy. Gotta top me off (pause) with the orange Hi-C kills the combo every time! Fire. Would highly recommend.
OR
osta rha
Oct 25, 2025
1.0
Now I've been waiting here for an hour for someone to come and take my order, but there's no one to answer. It really needs attention.
JJ
Jenn
Oct 25, 2025
5.0
I got chicken nuggets and they were very good but I put a lot of cheese since I ate at home so it could have just been the cheese 🧀