McDonald's

3.6
1212 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
907 Freeport Road, Pittsburgh, PA
15238, United States

Hours

Reviews

3.6
1,212 reviews
5 stars
461
4 stars
273
3 stars
216
2 stars
86
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some report friendly and attentive staff, while others mention rude behavior and slow service.

Food Freshness

There are frequent complaints about food being served cold or not fresh, although some customers praise the hot and fresh food they received.

Cleanliness

The cleanliness of the restaurant is generally well-received, with many customers noting clean dining areas and restrooms.

Order Accuracy

Order accuracy is a recurring issue, with multiple customers reporting incorrect or incomplete orders.

Speed of Service

The speed of service varies, with some customers experiencing quick service while others report long wait times.
  • KF
    Katie Fornaser
    Nov 5, 2025
    1.0
    I waited exactly 15 minutes for my mobile to be order to be completed. Store wasn't busy, and not one employee asked me if I needed assistance. multiple made eye contact, and they even served other customers behind me in line. I didn't make one complaint, and when I asked, the woman at the front quickly threw things together and threw my food onto the counter, no apologies, no offering to make it right, didnt even make eye contact with me, and then rushed off. In the time I waited I could have walked back into the kitchen and done it myself. don't you have an ~3min service time? 15 minutes is absurd, and rude service workers are worse. I could understand if I was being difficult, but I didn't say a word to these people, and none thought to have the decency to try and help me? I work in retail and I always make an effort to be nice and help people, it isn't difficult to do your simple job of being nice and helping the customer.
  • EI
    Edward Iseman
    Nov 4, 2025
    5.0
    This location is excellent! The people are very nice and accurate with my orders. That level of thoughtfulnessanf accuracy is greatly appreciated. This location is an outstanding example of what a McDonald's should be. Definitely go there!
  • KN
    Kaitlyn Nicole
    Oct 29, 2025
    2.0
    I go here sometimes if I need a quick breakfast in the morning. Usually it’s decently quick and fresh. The staff is never friendly or professional but as long as I get my food fast and it’s good I just ignore it. However, this morning particularly was awful. I order on the mobile app and go through the drive through, and today they decided to send all the mobile orders in the drive through to curbside where we all waited for over 20+ minutes for our food while we watched people in the drive through get their food immediately. You’d think after waiting that long we’d be getting hot fresh food or something right? No.. it was room temp.. like it had been sitting there waiting for someone to bring it out to us. And when they did, no sorry for the wait or anything. Just attitude and silence like always. Thanks for the reminder of why I never get McDonald’s anymore.
  • KK
    k2aka111
    Sep 25, 2025
    5.0
    These individuals take such care in customer service that I can't think of another one that does the same. I don't go here because I love McDonald's, I come here because I feel like they care about me as a customer.
  • AB
    Alastor Blackmore
    Sep 24, 2025
    1.0
    Most sloppy Burgers I've ever seen put together at any McDonald's. And that's saying something.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM until 11:00 PM.