McDonald's

2.8
2270 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 Allegheny Ave, Pittsburgh, PA
15233, United States

Hours

Reviews

2.8
2,270 reviews
5 stars
558
4 stars
336
3 stars
350
2 stars
215
1 star
811

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely long wait times, with many stating they waited over 30 minutes to an hour without receiving service.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Operational Hours

Customers expressed frustration over misleading operational hours, particularly regarding the 24-hour service claim, with reports of being turned away during late-night hours.
  • HD
    Hana Daisy
    1 day ago
    5.0
    I got to try the McRib for the very first time and it was delicious. The service was really fast and the staff was really friendly!
  • MV
    Megan Veverka
    3 days ago
    1.0
    If you come here, don’t plan to get your food for 35 minutes. I ordered a single sandwich and fries in the drive thru, they asked me to pull ahead one spot to wait. After waiting for 20 minutes, I turned on my blinkers because nobody was coming to bring my food. The runner told me they forgot to start making it, and still had to wait another 15 minutes. You can count of them to forget all about you. Due to the delay, I was late to the event I paid to attend as a result. And the sandwich of course was a total mess, like a 3 year old had made it.
  • GG
    GARRETT
    6 days ago
    1.0
    Says they open 24/7 then the window says 5 am. I Terrible terrible terrible store. I waited at the drive-through to order 15 minutes. Nobody behind me. I kept yelling hello hello hello is anybody there? Are you open? Your website says 24 hours a day seven days a week the drive-through hours say 5 AM. I waited and finally a girl says yo we don’t open till like 6 AM like you guys are ridiculous. Whoever owns this franchise location should lose their franchise
  • KC
    Kimberly Craughan
    Oct 31, 2025
    1.0
    Horrible service. 5:31 am get into drive thru line one car ahead of me at the order spot he didn’t get served until 5:37 am. I finally get ordered 5:40 am lady taking the order doesn’t even know what round up for the Ronald McDonald house is. Proceeds to never return to the order tell me which window or nothing. The dude before me is still sitting at the window waiting for his order it’s 5:49 am. Mind you behind me there is a slew of cars about five deep. Where is the service? This is appalling. I drove off no service no money.
  • EZ
    Empr Z
    Oct 22, 2025
    1.0
    This woman working the drive thru apparently has the right to serve what customers she intends to depending on her mood. Ordered an mobile online order at 2 am with no cars in line just to get there and her telling me she’s not going to make it because I didn’t tell her the code at the speaker when another car clearly pulled up to the window and told her the code. All that ego and pride to mask the insecurity for what? You ain’t making anymore by giving customers nasty attitude. What’s baffling is her co-worker told me that this is this store’s manager. When I called her out for her unprofessional behaviors she had the audacity to give me the bird LMFAO. So this is how late night leadership works. I see why this store has a 2.8 rating. Never will get a single cent out from me again. I highly suggest nobody takes this BS. May God bless her spiritually hollow soul.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 801 Allegheny Ave, Pittsburgh?

McDonald's at 801 Allegheny Ave is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, McDonald's at 801 Allegheny Ave offers delivery service 24/7, including same-day and no-contact delivery options.