Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, often waiting 30 minutes or more for their orders.
Food Quality
Many reviews mentioned cold or incorrect food orders, with frequent complaints about undercooked fries and soggy burgers.
Cleanliness
The restaurant was frequently described as dirty, with reports of filthy bathrooms and unclean dining areas.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Positive Experiences
A few customers highlighted friendly service and good food quality during busy times, indicating some staff members perform well despite overall issues.
JD
Jim Dandy
Jan 2, 2026
1.0
1/2/2026
After reading a post on FB Ross Twp page
Serving raw burgers I decided to read the reviews, Wow!!! What a shame this was a good place several years ago
Here’s a thought: Close the business for reasons being service and food are lousy
Sell the property
NS
Nathan Scott
Jan 2, 2026
1.0
Sat in the furthest drive thru for 5 minutes nobody would answer and my code offer expired before I could even order at the other drive thru lane
AL
Andrew Lindner
Dec 28, 2025
1.0
This is the worst McDs I've been to in years, arrived at 2:23PM and waited 30 mins...for kids and ended up with no food. Left without food, no excuses this place cannot be considered "fast food". Ray Croc would be ashamed.
TE
Tim Emery
Dec 20, 2025
1.0
This place is a joke. Ordered on the mobile app and they took my money. Confirmed the address. Google and the McDonald website says open to 11pm. This was placed at 8:30 pm. When we arrived at 8:50 there were 3 employees sitting in the parking lot on a curb smoking and vaping. They told me they were closed and didn’t offer and explanation. The door was propped open and they went back inside. It seems they just decided that they didn’t want to work anymore and decided to close on their own.
The franchisee should be embarrassed and loose their franchise if they is how they run their business and this is the quality of people they hire.
MM
Michael McAllister
Dec 16, 2025
2.0
It took over 30 min thru the drive thru with no explanation or apology why they were so slow.
I understand things happen, and it could have been a bad or busy day. That was the 1st (and unfortunately last) time we will go there. We had to backtrack to get to that place compared to going home, so the McDonald's app had us go there. Now I know not to order when I'm at Ross Park Mall, because it might make me go to that one by mistake...
What are McDonald's operating hours at 7702 Mc Knight Rd, Pittsburgh?
McDonald's at 7702 Mc Knight Rd, Pittsburgh, is open daily from 5:00 AM to 11:00 PM.
When can I use the drive-through service at this McDonald's location?
The drive-through is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at Pittsburgh's 7702 Mc Knight Rd?
Delivery is available daily from 6:00 AM to 10:30 PM.
Which payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer contactless delivery and curbside pickup services?
Yes, they offer curbside pickup, delivery, same day delivery, and no contact delivery services.
How can I order from McDonald's online or through a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What services and amenities does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any banks nearby McDonald's at 7702 Mc Knight Rd?
Yes, nearby banks include Northwest Bank and Dollar Bank, which are convenient for customers needing banking services before or after their visit.
What dining options are close to McDonald's at this location?
Nearby dining options include Chili's Grill & Bar and Eat'n Park, offering a range of meals if you want to explore other restaurants in the area.
What other convenient places can I visit near McDonald's at Mc Knight Rd?
Nearby you can find GetGo gas station and convenience store, Starbucks coffee shop, and Guardian Storage Ross Township, useful for fuel, coffee, or storage needs.