McDonald's

3.3
1525 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7702 Mc Knight Rd, Pittsburgh, PA
15237, United States

Hours

Reviews

3.3
1,525 reviews
5 stars
456
4 stars
308
3 stars
315
2 stars
138
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting 30 minutes or more for their orders.

Food Quality

Many reviews mentioned cold or incorrect food orders, with frequent complaints about undercooked fries and soggy burgers.

Cleanliness

The restaurant was frequently described as dirty, with reports of filthy bathrooms and unclean dining areas.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Positive Experiences

A few customers highlighted friendly service and good food quality during busy times, indicating some staff members perform well despite overall issues.
  • JD
    Jim Dandy
    Jan 2, 2026
    1.0
    1/2/2026 After reading a post on FB Ross Twp page Serving raw burgers I decided to read the reviews, Wow!!! What a shame this was a good place several years ago Here’s a thought: Close the business for reasons being service and food are lousy Sell the property
  • NS
    Nathan Scott
    Jan 2, 2026
    1.0
    Sat in the furthest drive thru for 5 minutes nobody would answer and my code offer expired before I could even order at the other drive thru lane
  • AL
    Andrew Lindner
    Dec 28, 2025
    1.0
    This is the worst McDs I've been to in years, arrived at 2:23PM and waited 30 mins...for kids and ended up with no food. Left without food, no excuses this place cannot be considered "fast food". Ray Croc would be ashamed.
  • TE
    Tim Emery
    Dec 20, 2025
    1.0
    This place is a joke. Ordered on the mobile app and they took my money. Confirmed the address. Google and the McDonald website says open to 11pm. This was placed at 8:30 pm. When we arrived at 8:50 there were 3 employees sitting in the parking lot on a curb smoking and vaping. They told me they were closed and didn’t offer and explanation. The door was propped open and they went back inside. It seems they just decided that they didn’t want to work anymore and decided to close on their own. The franchisee should be embarrassed and loose their franchise if they is how they run their business and this is the quality of people they hire.
  • MM
    Michael McAllister
    Dec 16, 2025
    2.0
    It took over 30 min thru the drive thru with no explanation or apology why they were so slow. I understand things happen, and it could have been a bad or busy day. That was the 1st (and unfortunately last) time we will go there. We had to backtrack to get to that place compared to going home, so the McDonald's app had us go there. Now I know not to order when I'm at Ross Park Mall, because it might make me go to that one by mistake...

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 7702 Mc Knight Rd, Pittsburgh?

McDonald's at 7702 Mc Knight Rd, Pittsburgh, is open daily from 5:00 AM to 11:00 PM.

When can I use the drive-through service at this McDonald's location?

The drive-through is available every day from 5:00 AM to 11:00 PM.