McDonald's

3.2
1426 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
3708 Forbes Ave, Pittsburgh, PA
15213, United States

Hours

Reviews

3.2
1,426 reviews
5 stars
414
4 stars
247
3 stars
308
2 stars
150
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the level of customer service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions and unpleasant odors.

Speed of Service

A significant number of reviews mentioned slow service and long wait times, particularly for both in-store and delivery orders.

Food Quality

While some customers enjoyed the food, others reported issues such as incorrect preparation and poor quality, including complaints about food safety.
  • RR
    Rotica Pickens (Ro)
    1 day ago
    3.0
    Not many tables to sit at. Most tables were dirty that were empty/available. There was a substance spilled on the rug that was there almost the entire time throughout visit. Waited extended time for service/ person to come out of back to greet/take our money. Not a very clean location overall. Very disappointing, considering it is a more trendy location, close to campus. Also didn't like being charged for a bag that was stuffed full of all of our food and ripped. Alot of other potential "hazards" I observed during my visit I don't want to state on such an open forum but would be open to sharing privately if interested.
  • AA
    Aslan
    Nov 16, 2025
    1.0
    Don't even bother, waste of time & money
  • DD
    Daniel (Daniel)
    Nov 16, 2025
    1.0
    Waited an hour just to get refund. It's horrible, stay away unless you don't care about your time
  • AW
    Avery Wood
    Nov 12, 2025
    1.0
    absolutely the worst service i’ve ever had in “fast food” stood there for 40 min surrounded by people who also had been standing there for even longer and they stopped calling numbers, took a 20 min break focusing on doordash orders and not a single mobile or in person. when asked for a refund i was told to come back tomorrow because they close soon. they close at 1?!?!
  • EM
    Eli Murphy
    Nov 2, 2025
    1.0
    I spent 2 hours waiting for food, and when I asked for help they refused to make me my food. For anyone looking at this, they don't give refunds but you can dispute the charge with your bank.

Frequently Asked Questions About McDonald's

What are the McDonald's Forbes Ave Pittsburgh location's hours of operation?

This McDonald's is open daily from 6:00 AM to 2:00 AM for dine-in and drive-through.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 6:00 AM to 1:30 AM with options including same-day and no-contact delivery.