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McDonald's

3.1
(2291 reviews)

Business Details

2518 W Liberty Rd, Pittsburgh, PA
15226, United States
(412) 668-0311
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2518 W Liberty Rd, Pittsburgh, PA
15226, United States

Hours

Reviews

3.1
2,291 reviews
5 stars
615
4 stars
392
3 stars
454
2 stars
246
1 star
584

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Customers reported issues with food quality, including cold, undercooked items and incorrect orders.

Staff Attitude

Many customers noted that staff appeared disinterested or rude, contributing to a negative dining experience.

Operational Efficiency

The location was frequently described as slow, with long wait times in both the drive-thru and inside the restaurant.
  • CS
    Chad Servan
    Feb 16, 2026
    1.0
    I got no food. The place does not have enough people to function. The people that were working, there were just taking out trash or not helping customers.
  • PB
    Phillip Bader
    Feb 2, 2026
    2.0
    Awful...takes forever and stuff is undercooked even the fries...other locales in the city are still good at fast food not this place
  • DG
    Daniel Gaertner
    Feb 2, 2026
    1.0
    This location has become the slowest in the whole area based on my experience. And the most amount of times they've gotten my order wrong. I only have a half hour meal break and the drive thru line seems to move at a snails pace during 9pm. So, by the time I finally get my food, I only have maybe 10 minutes to choke down my food before I have to be back at my workplace. On top of that, there's a very high chance that something in my order will be wrong. Most frequently it is that when I order a Coke, I'm given some other soda. Often a Diet Coke, which I can't stand the taste of. But, I don't have any time to turn around and get my order fixed because of my limited meal break time. And contacting corporate is met with silence or excuses. I guess I'll be finding somewhere else to eat for my only meal break of the day.
  • RC
    Randall Curtis
    Feb 1, 2026
    1.0
    I go to McDonald's for the first time in years, just to get reminded one of several reasons why I stopped when I get home and before taking a bite of what was supposed to he a big mac and realize there’s 2 pieces of bread with absolutely nothing between them. Lesson re-learned
  • GR
    Gilbert Recker
    Jan 23, 2026
    1.0
    Worst McDonald's!! They can't take orders or make a sandwich...Plus they are extremely rude! I tried to place a drive thru order. Placed my order after being greated. No response, then i hear the person on the aternate speaker asking about my order. Then they come back to my speaker. However they only got 1 sandwich out of a 3 item order.. So I was patient because this person might be new.. After repeating myself the 4th time and they still got it wrong. They got rude with me like it was my fault they can't take an easy order... literally 2 quarter pounder meals and a 4 piece.... I drove off and will go elsewhere in the future. I hope they close this place and make it a parking lot... it would serve the community better....

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2518 W Liberty Rd, Pittsburgh?

McDonald's at this location is open daily from 5:00 AM to 1:00 AM.

Is McDonald's at this location open for delivery, and what are the delivery hours?

Yes, McDonald's offers delivery daily from 5:00 AM to 12:15 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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