Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Customers reported issues with food quality, including cold, undercooked items and incorrect orders.
Staff Attitude
Many customers noted that staff appeared disinterested or rude, contributing to a negative dining experience.
Operational Efficiency
The location was frequently described as slow, with long wait times in both the drive-thru and inside the restaurant.
CS
Chad Servan
Feb 16, 2026
1.0
I got no food. The place does not have enough people to function. The people that were working, there were just taking out trash or not helping customers.
PB
Phillip Bader
Feb 2, 2026
2.0
Awful...takes forever and stuff is undercooked even the fries...other locales in the city are still good at fast food not this place
DG
Daniel Gaertner
Feb 2, 2026
1.0
This location has become the slowest in the whole area based on my experience. And the most amount of times they've gotten my order wrong. I only have a half hour meal break and the drive thru line seems to move at a snails pace during 9pm. So, by the time I finally get my food, I only have maybe 10 minutes to choke down my food before I have to be back at my workplace. On top of that, there's a very high chance that something in my order will be wrong. Most frequently it is that when I order a Coke, I'm given some other soda. Often a Diet Coke, which I can't stand the taste of. But, I don't have any time to turn around and get my order fixed because of my limited meal break time. And contacting corporate is met with silence or excuses. I guess I'll be finding somewhere else to eat for my only meal break of the day.
RC
Randall Curtis
Feb 1, 2026
1.0
I go to McDonald's for the first time in years, just to get reminded one of several reasons why I stopped when I get home and before taking a bite of what was supposed to he a big mac and realize there’s 2 pieces of bread with absolutely nothing between them. Lesson re-learned
GR
Gilbert Recker
Jan 23, 2026
1.0
Worst McDonald's!! They can't take orders or make a sandwich...Plus they are extremely rude! I tried to place a drive thru order. Placed my order after being greated. No response, then i hear the person on the aternate speaker asking about my order. Then they come back to my speaker. However they only got 1 sandwich out of a 3 item order.. So I was patient because this person might be new.. After repeating myself the 4th time and they still got it wrong. They got rude with me like it was my fault they can't take an easy order... literally 2 quarter pounder meals and a 4 piece.... I drove off and will go elsewhere in the future.
I hope they close this place and make it a parking lot... it would serve the community better....
What are the regular operating hours for McDonald's at 2518 W Liberty Rd, Pittsburgh?
McDonald's at this location is open daily from 5:00 AM to 1:00 AM.
Is McDonald's at this location open for delivery, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 5:00 AM to 12:15 AM.
Does this McDonald's location have a drive-thru, and when is it available?
Yes, there is a drive-thru available every day from 5:00 AM to 1:00 AM.
What services does McDonald's at 2518 W Liberty Rd provide for pickup and delivery?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options can I use at McDonald's in Pittsburgh?
You can pay using American Express, Android Pay, ApplePay, Cash, Discover, MasterCard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald’s App available on both the Apple App Store and Google Play Store.
Are there any nearby restaurants to McDonald's at 2518 W Liberty Rd where I can explore other dining options?
Nearby dining options include Krazy Brothers (pizza restaurant), Signor Frog Restaurant (dive bar), B & J Bar & Grille (bar and restaurant), Angelina's Pizzeria (Italian restaurant), and Big Shot Bobs House of Wings (chicken and fast food).
Are there automotive service centers near McDonald's at this location?
Yes, nearby automotive services include Subaru Express Service, Used Car World of West Liberty Avenue, Terry Key Auto Detailing, Three Rivers Chrysler Jeep Dodge RAM, and Jeep dealership.
What local businesses or attractions near McDonald's can I visit for gifts or unique shopping?
Nearby, you can visit Alli's Attic for used vintage and consignment gifts, B&R Cards and Coins for gifts and hobby supplies, and The Rusty Crown antique store and thrift shop.
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