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McDonald's

3.1
(1227 reviews)

Business Details

2925 Freeport Rd, Pittsburgh, PA
15238, United States
(412) 828-9801
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2925 Freeport Rd, Pittsburgh, PA
15238, United States

Hours

Reviews

3.1
1,227 reviews
5 stars
338
4 stars
230
3 stars
208
2 stars
129
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside, with many stating it took excessively long to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, with many customers expressing frustration over missing items or wrong food.

Cleanliness

Several customers noted unsanitary conditions, particularly in restrooms and dining areas, with some describing the location as dirty and poorly maintained.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, leading to inconsistent customer service.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the quality of their meals.
  • WW
    WHO
    Feb 13, 2026
    1.0
    Visited this location today and had a very poor restroom experience. The sink water was extremely cold, to the point that it discourages proper handwashing. There were no paper towels or paper towel dispensers available—only a hand dryer. The restroom door opens inward, so there is no sanitary way to exit without touching the handle after washing your hands. This means every customer and employee who uses that restroom has to grab the same handle after washing—assuming they wash at all given how cold the water is. In a food establishment, that is a serious and avoidable hygiene concern. Very disappointing.
  • SA
    Shane Anderson
    Jan 20, 2026
    1.0
    Worst Big Macs ever…. Ordered 2 and large fries. Everything was cold and seemed like sat around awhile. Never again especially this location. HORRIBLE
  • JA
    James Albright
    Jan 14, 2026
    1.0
    I will not be stopping at any McDonald's while I.C.E. officers are not allowed in. The McDonald's in Minnesota should lose there franchise
  • JJ
    Josh
    Jan 11, 2026
    3.0
    The food is good but the first time we went here the people were quite rude and took over 40 min to get one iced coffee and made unnecessary comments when my wife and I inquired about our order as it said itd be ready in 3-5 min and we asked after about 30
  • ME
    Matthew Edgington
    Dec 29, 2025
    1.0
    I know its mcds but damn! Do u guys have any pride when making the food? Flat smashed sandwiches with ketchup everywhere and ALWAYS cold fries

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on Freeport Rd, Pittsburgh?

McDonald's at 2925 Freeport Rd, Pittsburgh is open daily from 5:00 AM to 10:00 PM for dining in.

During what hours is delivery available from this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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