McDonald's

3.1
1224 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2925 Freeport Rd, Pittsburgh, PA
15238, United States

Hours

Reviews

3.1
1,224 reviews
5 stars
337
4 stars
230
3 stars
208
2 stars
130
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside, with many stating it took excessively long to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated that staff members often displayed poor customer service, with reports of rudeness and unprofessional behavior.

Food Quality

Many reviews mentioned that the food was often cold, poorly prepared, or not up to standard, leading to dissatisfaction.
  • JJ
    Josh
    1 day ago
    3.0
    The food is good but the first time we went here the people were quite rude and took over 40 min to get one iced coffee and made unnecessary comments when my wife and I inquired about our order as it said itd be ready in 3-5 min and we asked after about 30
  • ME
    Matthew Edgington
    Dec 29, 2025
    1.0
    I know its mcds but damn! Do u guys have any pride when making the food? Flat smashed sandwiches with ketchup everywhere and ALWAYS cold fries
  • SS
    steeplechaser33
    Dec 20, 2025
    1.0
    Been here 3 times and always some sort of altercation. The most recent, the cashier was making threatening gestures at us the whole time and one of the managers told her to leave but she refused. Since shes DEI theres nothing that can be done, I get it, but never going back.
  • BC
    Brandon Corley
    Dec 17, 2025
    1.0
    Worst service of any mcdonalds ive been to. 8 guys on staff 3 cleaning windows and floors and the rest striggling with 4 orders for 40 minutes. Still waiting to rung up and probably will be waiting another 20 minutes just for them to take my order
  • RK
    Ramona Kasavage
    Dec 3, 2025
    1.0
    On two occasions two weeks apart we have Ordered the sausage egg cheese McMuffin on sale on both occasions we received eggshells in our egg and on one of them the sandwich was not even wrapped.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's on Freeport Rd, Pittsburgh?

McDonald's at 2925 Freeport Rd, Pittsburgh is open daily from 5:00 AM to 10:00 PM for dining in.

During what hours is delivery available from this McDonald's location?

Delivery is available every day from 6:00 AM to 10:30 PM.