Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,464 reviews
5 stars
388
4 stars
260
3 stars
295
2 stars
184
1 star
337
What are people saying?
AI-generated from recent customer reviews
Inconsistency
Customers frequently reported inconsistent food quality, with some meals being excellent while others were poorly prepared or cold.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent mistakes with orders, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and messy food presentation.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food quality during certain visits.
Management Concerns
There were complaints about management and staff behavior, with some customers feeling that the team lacked professionalism and accountability.
- GTGALYMZHAN TOLEGEN2 days ago1.0Restaurant is closed. But it has to work whole day. No one in restaurant. Bad service. Why you taking orders if you don’t work.
- BFBelgica FrutoNov 13, 20251.0No entiendo, por que la mayoría de las tiendas de McDonald’s sus trabajadores son tan groseros vine a buscar una orden que hice en línea y la tienda dice que trabaja 24 horas y el que estaba en la ventanilla me dijo que habían tirado mi comida y que no la volverían hacer porque estaban limpiando y estaban cerrando. Además estaba en franelilla cuando se supone que tienen un uniforme y la manera tan despectiva en la que tratan a los clientes, no me parece justo y menos que me tenga que ir sin mi pedido
- JWJoshua WilkinsonNov 13, 20251.0Google says open till midnight on Thursdays updated 2 days ago. Mobile app says open till 11. Guy at the store says they stopped making food at 10 PM tonight, despite the fact that I was able to place a mobile order. Good think I could still cancel and get a refund I supppse.
- CAColton AlvisNov 8, 20251.0Hours of operation are wrong. Closed constantly due to understaffing.
- MCMatt ChristopherNov 1, 20251.0This location does not keep its published hours. They are often closed “due to staffing” during hours they are to be open. The franchisee clearly can not mange their business as they can’t even keep the doors open. I’ll never go back and have reported them to corporate for not upholding brand standards.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 11591 Frankstown Rd, Pittsburgh?
McDonald's is open Monday to Wednesday from 6:00 AM to 11:00 PM; Thursday from 6:00 AM to 4:00 AM; Friday and Saturday 24 hours; and Sunday from 5:00 AM to 11:00 PM.
During which hours is the McDonald's drive-through available?
The drive-through is open Monday to Wednesday from 6:00 AM to 11:00 PM; Thursday to Saturday from 6:00 AM to 2:00 AM; and Sunday from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's?
Delivery is available Monday to Wednesday from 5:59 AM to 10:29 PM; Thursday to Saturday 24 hours; and Sunday from 4:00 AM to 10:29 PM.
Does McDonald's offer any specific pickup and delivery services?
Yes, McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order food from McDonald's through their mobile app?
You can order through the McDonald's app available on iOS and Android, or via their online order link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's on Frankstown Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer to customers?
This McDonald's location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Are there any nearby places where I can get beauty and spa services close to McDonald's?
Yes, nearby you can visit Holly's World Salon and Spa LLC, Divine Hair Studio, Boys & Girls African Hair, or M.O.J African Braiding for beauty and spa services.
What nearby locations can help if I need vehicle-related services when visiting McDonald's?
Nearby automotive services include COIT for cleaning and restoration, U-Haul Neighborhood Dealer for truck rentals, Verona Auto Spa for detailing, and Baldy's Auto & Truck Emporium for automotive repair.
Are there any community or health centers near McDonald's where I could go after dining?
Yes, nearby are Handinhand Counseling Services, New Hope Chiropractic, UPMC Rehabilitation Institute, Center For Rehab, Penn Hills Family Support Center, and Angels of Care by TLM for community and health-related services.