Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
250 reviews
5 stars
147
4 stars
40
3 stars
17
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing ingredients, and overall dissatisfaction with the quality of their sandwiches.
Customer Service
Feedback highlighted poor customer service experiences, including unprofessional behavior from staff, lack of communication, and employees appearing disinterested or overwhelmed.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and expired food being served.
Food Quality
While some customers praised the freshness of the bread, many expressed disappointment with the overall taste and quality of the sandwiches, often noting a lack of meat and flavor.
Speed of Service
Customers experienced long wait times for their orders, with some noting that the service was not as fast as expected from a brand known for quick service.
- JJJamesDec 24, 20252.0I never have any problems with JJ. But everytime I order with the younger black girl in there she messes up my order EVERY time. I have no problems with my food any other time except when she rings my food up. It’s ridiculous because I barely have any changes to my sandwich and still has yet to fix it. Once or twice, I get it, we’re not perfect. But EVERY time? Not to mention she has the worst attitude every time I see her, can barely even hear her when I’m speaking towards her. Cmon..
- LALauren AmberDec 13, 20251.0AWFUL. Past two orders have been incorrect. Sandwiches nearly empty and missing ingredients. Fire the new guy! Seriously, I hear you all yelling at him and he STILL does everything incorrectly. I’d check my order next time, but there won’t be one.
- VPVictoria PetersonDec 10, 20251.0The photo speaks for itself I think
- STSam TNov 24, 20251.0Super disappointed, haven’t had JJs in a long time and went to get some. I paid for double meat and added ham. The meat isn’t double and there is no ham. There is actually more bread than meat. So that’s $7 bucks down the drain. And i made the HUGE mistake of asking them to cut the sandwich, a task you might think impossible to mess up. The workers at Jimmy John’s found a way. It looks like someone started to cut my sandwich into 1/4ths and stopped after the first cut. And for some reason the grin ant back ends of the sandwich are empty. Like a good 3 inches of this sandwich is just bread and mustard. And when we walked in all the people working there seemed to be high on something, they didn’t even speak to us and just gestured around. Pretty wild i paid $30 for that. My husbands sandwich he also paid $20 for was jacked up too. DO NOT RECOMMEND THIS JIMMY JOHNS
- DDD B (Damingo)Nov 22, 20251.0Let’s see, they forgot both pickle ranches, one of the cookies, missing bag of chips and gave me expired potatoe salad. Will never go back here again! I need to be refunded for everything honestly. Loud music can’t even hear you to take the orders.