Order Accuracy
Numerous customers reported issues with incorrect orders, missing ingredients, and overall dissatisfaction with the food preparation.
Customer Service
Feedback highlighted poor customer service experiences, including unprofessional behavior from staff, lack of communication, and negative attitudes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and expired food being served.
Food Quality
While some customers praised the freshness of the bread, many expressed disappointment with the overall quality and taste of the sandwiches.
Speed of Service
Customers experienced long wait times and delays in receiving their orders, contradicting the brand's promise of 'freaky fast' service.